Senior Business Analyst - Eatontown or Remote

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

 

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

 

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

 

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

 

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

 

What you will do for C&F:

 

• Acquires and applies BA knowledge.
• Identify, recommend, and deliver innovative solutions.
• Document business processes in a simple, clear concise manner.
• Document and organize the business’ need in the form of User Stories and Acceptance Criteria.
• Participate/Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Decompose high-level business and user requirements into functional requirements, specified in an appropriate level of detail and in appropriate forms suitable for use by those who must base their work on the requirements.
• Present requirements using standard templates and alternative views, such as visual analysis models (diagrams), prototypes, or simulations, where appropriate.
• Facilitate ongoing requirements prioritization.
• Ensure that the other squad members have a clear understanding of the business’ need and requirements.
• Follow Agile and/or Kanban Practices with the use of JIRA and Confluence.
• Prepare and execute UAT test plans.
• Manage changes to baseline requirements through effective and appropriate application of change control processes and tools.
• Identify ways to reuse requirements across projects

 

What you will bring to C&F:

 

• Bachelor's degree or equivalent experience required.
• One to two years’ work experience preferred; Any Internship and / or college projects associated with automation or process improvement a plus.
• Strong Microsoft skills (Excel, Word, and Visio).
• Versed in Requirements/Change Management, Impact Analysis and Gap Analysis.
• Experience working with onshore/offshore teams a plus.
• Accident & Health or Property & Casualty Insurance experience a plus.
• Excellent verbal, writing, interviewing, presentation, and communication skills.
• Strong Analytical and Problem-Solving skills, multi-tasking abilities.
• Strong organization, planning and time management skills.
• Ability to work independently with moderate supervision.

What C&F will bring to you

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environmen