Senior Human Resources Manager

Omni La Mansion del Rio
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.


Overview:
This role will be responsible for leading and supervising all aspects of Human Resources, to include recruitment, benefits, training, associate relations, safety & Worker’s Compensation as well as liability prevention and legal compliance.

Responsibilities:
• Support and assist the Director of Human Resources in the overall leadership and operation of the Human Resources department.
• Assume responsibility for the Human Resources Department in the absence of the Director of Human Resources.
• Supervise, coach, and develop hourly and management Human Resources team members.
• Serve as a trusted advisor to department leaders regarding employee relations, performance management, coaching, disciplinary actions, and compliance matters.
• Conduct investigations and provide recommendations regarding associate relations and employment decisions.
• Clearly and accurately document all associate issues in accordance with company policy and legal requirements.
• Ensure legal compliance with all federal, state, and local employment laws and company policies.
• Maintain and oversee compliance related to HRIS, applicant tracking, I-9 documentation, background checks, drug testing, and associate records.
• Support internal audits, HR assessments, and ensure all associate files and HR documentation are maintained according to company standards.
• Lead recruitment efforts including posting positions, attending job fairs, partnering with colleges/universities, screening candidates, coordinating interviews, and supporting workforce planning initiatives.
• Monitor staffing forecasts and partner with department leaders to ensure manpower needs are met.
• Oversee internship, J1, and H2B visa programs, ensuring compliance with program requirements, documentation, and reporting.
• Serve as the primary point of contact for visa program participants and provide support throughout their employment experience.
• Assist with compensation initiatives including wage surveys, salary recommendations, market analysis, and performance appraisal processes.
• Support onboarding, orientation, and termination processes to ensure consistency with Omni standards.
• Implement and support associate engagement initiatives, recognition programs, and associate feedback surveys.
• Plan and execute associate events, celebrations, and recognition activities that promote engagement and reinforce company culture.
• Champion Omni’s Six Pillars culture and ensure consistent communication and reinforcement throughout the property.
• Support training and development initiatives and ensure all required compliance training is completed, including topics such as harassment prevention, food handling, and TIPS certification.
• Assist in succession planning and leadership development efforts across departments.
• Maintain effective associate communication channels including bulletin boards, newsletters, posters, and other communication platforms.
• Monitor departmental expenses and assist with budgeting and forecasting related to recruitment, associate relations, and engagement activities.
• Conduct exit interviews and support final clearance procedures for terminating associates.
• Perform additional duties and special projects as assigned by the Director of Human Resources or hotel leadership.
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Qualifications:
• Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field preferred.
• Minimum 3–5 years of Human Resources leadership experience, preferably in hospitality or a related service industry.
• Strong knowledge of employment laws, HR best practices, and associate relations.
• Experience with recruitment, investigations, compliance, onboarding, training, and performance management.
• Experience managing HRIS systems, applicant tracking systems, and compliance documentation.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Strong communic