Beverage Server

ESSENTIAL JOB FUNCTIONS:  

• Greets and welcomes all guests in a pleasant and professional manner. 

• Provides timely cocktail service in a friendly and courteous manner. 

• Keeps assigned areas clean and empty of glasses and bottles. 

• Constantly looks for service opportunities. 

• Responds to and resolves guest complaints. 

• Answers guest questions and is knowledgeable about property events and attractions. 

• Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. 

• Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round. 

• Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests. 

• Maintains clean and stocked workstation. 

• Handles money according to procedure. 

• Monitors guest consumption of alcohol and intervenes as needed according to guidelines. 

• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. 

• Promotes casino events and programs. 

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  Company

  Caesars Entertainment

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