Director - Revenue Cycle Systems and Performance Excellence

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

The Director provides strategic and operational leadership for all systems, analytics, and performance tracking functions that support the enterprise revenue cycle. This role is responsible for overseeing core revenue cycle systems and all related feeder systems and interfaces. The Director leads the evaluation, selection, and project management of new technology implementations that drive automation, centralize processes, and improve operational efficiency. Serving as the primary liaison between the revenue cycle and Information & Technology, this role ensures seamless integration, data integrity, and system performance across all platforms that support billing, reimbursement, and revenue optimization. The Director also manages the development and delivery of tools and dashboards that provide leaders at all levels with insight into revenue cycle performance, enabling timely, data-driven decision-making.

KEY RESPONSIBILITES:
• Lead and manage all revenue cycle systems and interfaces, including Invision, SSI, Experian, IDX, RCPA, and all associated feeder systems. Ensure their ongoing performance, integration, and optimization to support efficient and compliant billing and reimbursement operations.
• Direct the selection, evaluation, implementation, and upgrade of revenue cycle systems, serving as the business lead and key liaison with Information & Technology. Partner across departments to ensure alignment with strategic goals, technology adoption, and measurable return on investment.
• Oversee the Business Systems team, ensuring appropriate staffing, cost control, and maximum system efficiency to support revenue cycle performance and cash flow optimization.
• Manage the loading and maintenance of payer contracts within the Contract Management System, ensuring accuracy, completeness, and timely updates. Monitor reimbursement data to detect variances between expected and actual payments, investigate discrepancies, and coordinate with operational and revenue cycle leaders to resolve issues.
• Design, implement, and maintain enterprise-wide performance dashboards and custom reporting tools, enabling key stakeholders to monitor relevant metrics, detect trends, and take timely action.
• Track and analyze financial and operational per