Commercial Village Operations & Production Manager - FIFA World Cup 26™

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

Title: Commercial Village Operations and Production Manager 

Role Summary: 

Reporting directly to the Venue Infrastructure Manager and Venue Manager, the Commercial Village Operations/Production Manager will be a key member of the FIFA World Cup 2026™ Venue Management team with On Location and work in close collaboration with the Infrastructure and Venue Management Teams, focusing primarily on the Commercial Village at the stadium 

This role is responsible for the planning, integration, execution, and seamless delivery of all temporary outdoor Village hospitality spaces and activations. This role requires strong operational oversight, production management expertise, and close collaboration with internal functional areas and production partners to ensure all commercial products are delivered to standards. 

Key Responsibilities: 

• Act as the primary point of contact for all Commercial Village work products at the assigned venue, ensuring smooth planning, installation, operation, and dismantling phases in alignment with all On Location FA’s, especially Infrastructure. 

• Oversee day-to-day operations [Bump In, Reset, Bump Out] within the Commercial Villages, ensuring timelines, safety standards, and quality requirements are met. 

• Ensure timely production and updates of diagrams and comply with fire marshal codes/permitting requirements in alignment with the On Location Architecture Team. 

• Coordinate with Infrastructure Supervisor, Venue Manager, Assistant/Deputy Venue Manager, FIFA Venue Manager, and all functional area leads to align operations across the venue. 

• Maintain and monitor a high level and detailed, minute by minute production schedules for activations, installations, and operations in line with FIFA delivery timelines. Serve as the on-site decision maker for Commercial Village operations, escalating issues per the established plan while assessing how unforeseen challenges affect contractor progress and providing real-time solutions to keep the project on schedule and within budget. Support stakeholder communications, ensuring clear, timely updates and issue resolution across internal teams and external partners.