Toyota Club Host/Hostess- Coors Field

Job Description

Coors Field is home to the MLB Colorado Rockies in Denver, Colorado.  Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.  Within the ballpark we have our top tier guests and clients that expect nothing but the best –luckily the best is what we deliver.  The Host/Hostess is responsible for welcoming guest with a smile and eye contact, taking and confirming reservations and guiding guests to their table. 

Our ideal candidate is an individual who can work independently with little supervision and communicate swiftly and consistently with their team and leadership.  Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made. 

The ability to work evenings, holidays and special events may be required. 

 

This position is considered an Hourly/ Seasonal/ Part-Time Employee 

Position Type

Scheduling for this position will be managed through a flex workforce app, ReadyOn, in which shifts will be made available for you to select.  There is no minimum guaranteed hours per week and hours will not exceed 25hrs/wk average annually. 

Job Responsibilities

• This position is the first impression that guests get from entering our restaurant.  A warm welcoming smile and ability to maintain composure during stressful situations is a must for this position 
• Recognizing regular guests by first name 
• Completing side work and stocking duties including all types of menus, crayons, mints, toothpicks, etc. 
• Assisting with rolling silverware throughout the shift 
• Keeping the host stand organized and ensuring menus are clean and specials menus are accurate 
• Upholding the reservation policy 
• Use of reservation system and plotting reservations at tables  
• Bussing tables and helping clean and organize the restaurant when not assisting at the host stand. 
• Assisting with administrative duties when asked to by management 
• Arrive at work on time with a positive attitude, and in proper uniform (clean and pressed).  
• Know both the food menu and the beverage menu for your location as well as the current specials 
• TEAMWORK!  Be flexible every day and ensure you are working with other staff members to achieve guest satisfaction and operational success. 
• Assist other staff members with a positive attitude when you are not busy or when asked to help by management / supervisors. 
• Ensure guest satisfaction 
• Know Aramark and Health Code standards and ensure that they are being followed. 
• Work shifts that are 6 – 10 hours in length 

 

The above listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities.  Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice. 

Qualifications

• 18 years of age or older (Required) 
• Must have a good work ethic 
• Must be able to multi-task and problem solve 
• Must be able to work efficiently and maintain a sense of urgency 
• Requires daily lifting, carrying, pushing, and pulling of up to 25lbs. 
• TEAM/ TiPS Certification (Required) – will be trained and certified upon hire (as needed) 
• ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed) 
• Good written and verbal communication skills (Preferred) 
• Basic reading, writing and math skills 
• Basic computer skills (Required) 

This role will have physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing.  This role may also require uniforms and/or usage of PPE. 

Compensation Data

The hourly rate of pay for this position ranges from $19 to $20.75. This is Aramark’s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting.  

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.   

   

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employe