Senior Revenue or Sales Operations Analyst (SaaS)

Interplay Learning sits at the intersection of EdTech, Virtual Reality, and Enterprise Software as it modernizes Learning Management & Content Systems throughout the skilled trade industries.

Since 2016, Austin-based Interplay Learning has been building better training, better careers and better lives for its customers and their employees.

Our award-winning online and VR training for the essential skilled trades, including HVAC, Plumbing, Electrical, Solar, Multi-Family Maintenance and Facilities Maintenance workforces, is scalable and more effective than traditional training methods. By leveraging immersive learning technology, Interplay’s customers are able to train and practice hands-on learning from a desktop, phone, tablet, or in virtual reality. The result is a highly trained employee who is job-ready in weeks, not years. 

Our digital experiential learning platform, SkillMill, conveniently turns any space into a training lab with its short video courses, 3D simulations, knowledge checks, coaching, community, and connectivity. 

Awards & Recognition: 

• September 2024, Interplay Learning Closes Growth Investment from Goldman Sachs Alternatives and Acquires Industrial Training International
• Built-In, Best Midsize Places to Work In Austin 2023 & 2024
• Forbes 2024, America's Best Startup Employers
• Fast Company’s World Changing Ideas Awards in the Education, General Excellence, and On the Rise categories

Position: Sr. Revenue Operations Analyst (mainly focused on Sales Ops, data focus)

We are seeking a highly analytical and detail-oriented Sr. Revenue Operations Analyst to support our sales team and leadership. Reports to the CRO.

In this role, you will focus on optimizing sales processes, providing key insights through data analysis, and ensuring the team has the tools, metrics, and support to drive revenue growth. You will collaborate with various departments, including sales, marketing, finance, and customer success, to ensure data accuracy and operational efficiency.

Why this position:

• Meaningful, impactful work
• Mission-driven company
• Career development in a dynamic, high growth environment
• Passionate, collaborative team 
• Innovative product - EdTech, VR, AI

What you’ll do:

• Analyze sales data to generate actionable insights and reports for leadership to drive strategic decision-making.
• Own sales forecasting, pipeline management, and performance reporting to ensure accurate tracking of sales goals.
• Partner with sales and marketing teams to improve lead generation, conversion rates, and overall customer acquisition strategies.
• Collaborate with Finance to ensure accurate revenue recognition, compensation plans, and quota attainment tracking.
• Develop and maintain dashboards and performance metrics to monitor the health of the sales organization.
• Streamline and optimize the sales processes, including CRM management, sales cycle efficiency, and sales team performance.
• Conduct market research and competitor analysis to identify trends and opportunities for growth.
• Assist in the development and implementation of sales training programs to improve team performance and effectiveness.
• Identify and resolve bottlenecks or inefficiencies in the sales funnel.
• Support the leadership team in setting sales targets and aligning operational goals with the company’s broader business objectives.

Who you are:

• Proactive advisor who can anticipate stakeholder needs.
• Excellent problem-solving skills and the ability to communicate complex data insights to non-technical stakeholders.
• Strong project management & communication skills with the ability to work