Sales Operations Director

Are you a digital sales enthusiast and have experience in this area? Do you feel confident in establishing short and long-term goals? Do you enjoy being involved in the generation and application of unique business insights? Can you understand how to impact sales?

Then, this might be the perfect opportunity for you! We are looking for an outstanding and passionate Sales Operations Director!

In this role, you will be responsible for overseeing production and financial objectives accomplishment. Also, you will play an important role managing the relationship with the corporate client.

At Teleperformance, we love new ideas and new thinking. Can you develop strong working relationships? Do you love to break silos? Are you a problem-solver, questioning and challenging with confidence? Are you eager to take ownership and accountability of your work? Together as one, we’ll drive great results!

What you'll do?

• Focus on strategic planning and goal-setting defined with the Chief Operating Officer or EVP Operations Portugal;
  
• As a Sales Operations Director, you’ll direct the operations in support of its goals;
• Knowledge of Account’s Statement of Work (SOW);
• Propose and fulfill the approved management budget;
• Perform follow-ups with the corporate client and create a close relation with high-level decision-makers, in order to create new business opportunities;
• Ensure that in the Quarter Business Review (QBR) with client, the Account Managers propose innovative ideas and re-evaluate all clients’ needs.

Requirements

• As a Sales Operations Director, you’ll need a solid experience in ads sales environment, managing P&L and large teams (in BPO environment).
• Fluency in English (C1 minimum).
• Professional maturity.
• Ability and confidence when communicating with several different stakeholders.

Benefits

• Excellent work opportunity in a dynamic leading multinational company.
• Possibility of cooperation with leaders in various industries.
• Investment in training and personal development.
• Challenging and rewarding work as a Sales Operations Director.
• Friendly and collaborative working environment.
• Wealth of opportunities.
• Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection.
• Health Insurance.
• Possibility to live in one of our apartments.
• Initial flight expenses refund.
• Annually complimentary return flight to your home country (within Europe).
• Free Portuguese language courses, sport activities and organized events.
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.