Assistant Chief Engineer
HighgateAbout the role
Compensation Type
HourlyHighgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 686 guestrooms.
Overview
Participate in the preventive maintenance program of all-building equipment and rooms. Supervise, train, and inspect the performance of Engineering staff ensuring that all procedures are completed to the hotel's standards. Work closely with Chief Engineer in scheduling work and setting priorities. Also make decisions in the absence of Chief Engineer and act as the backup for calls when there are emergencies.
Responsibilities
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Act in capacity of Chief Engineer during his/her absence.Inspect supply levels, cleanliness and organization of storage areas. Assign designated personnel to rectify any deficiencies.
- Conduct weekly inventory on equipment and supplies. Prepare requisitions for reordering of shortages.
- Implement methods and techniques, which are cost effective to improve efficiency.
- Pre-plan and order materials for special projects. Coordinate scheduling with department heads to eliminate conflict.
- Conduct building rounds and take gauge readings; check for potential fire hazards, burnt out lights, and faulty equipment.
- Check Engineering Logbook and Night Report for information regarding problems. Document pertinent information in logbook.
- Collect, prioritize and coordinate completion of such work orders received from hotel departments. Ensure scheduled completion of the following:
- Replace light switches
- Reset circuit breakers
- Replace wall plug receptacles
- Replace fluorescent light ballast
- Replace electrical solonial valve
- Replace small motors
- Use test equipment; olumeter, voltage tester, amp probe
- Unplug sinks, toilets, garbage disposals and drain lines
- Repair of replace valves, gate, globe, ball, solonial valves
- Replace washer, gaskets, vacuum breakers, toilet seals
- Implement Preventive Maintenance program to include:
- Monitor and maintain all laundry and dry cleaning equipment.
- Monitor and maintain all kitchen equipment.
- Maintain guestrooms using rooms preventive maintenance program punch list.
- Change air conditioning filters every three months.
- Check HVAC equipment; change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, adjusting as necessary.
- Change or repair locks as needed.
- Cut and mark keys for guestroom key inventory.
- Check and test-run emergency generator weekly.
- Monitor and maintain pest control requirements.
- Wear a
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