Restaurant Host (Full-Time)

Company Description

JUSTIN is an award-winning winery and fine dining establishment in Paso Robles. It's our pleasure to share that The Restaurant at JUSTIN has once again earned a MICHELIN Star and MICHELIN Green Star - making it the only winery restaurant in the county to receive both awards for four years in a row. We are proud to be recognized for our sustainability practices, one-of-a-kind dinner experience, and world-class excellence in hospitality.

We are hiring a Restaurant Host to join our team at JUSTIN! The Restaurant Host is the first and last point of contact for every guest and plays a critical role in shaping the guest experience. This position requires exceptional attention to detail, time management, and a polished, gracious demeanor. The Host is responsible for welcoming and seating guests, curating a seamless arrival and departure, maintaining the presentation of all guest-facing areas, and supporting the flow of service before, during, and after seatings. This is a great opportunity for someone passionate about providing world-class customer service and looking to grow their career at a highly esteemed establishment. 

The work schedule is Thursday - Sunday (3:00 PM - 11:30 PM or closing). This position requires weekend availability and the ability to work late nights. Based at our JUSTIN Estate: 11680 Chimney Rock Road, Paso Robles, CA 93446.

Job Description

• Provides an excellent customer experience to uphold Forbes 5-star services/standards and follows all company and safety procedures and policies
• Greets and seats guests with warmth and professionalism, relaying key guest information to Captains
• Assists with mignardise and coffee service, guides guests out with takeaway gifts, and maintains the pristine condition of the concierge, showroom, and lobby while supporting team flow between seatings
• Sets up and breaks down Host station: stations, iPad, welcome beverages, coat check, take-away bags
• Prepares all guest-facing spaces to meet cleanliness and ambiance standards, executing detailed service setup—including floral bouquets, lighting, linens, and guest amenities—organizing takeaway items and seasonal displays
• Memorizes the food and wine menu and has full knowledge of the guest's preferred dining experience for the evening (dislikes, allergies, dietary restrictions, special occasions, etc.)
• Offers and serves the mignardise and petit/fours and supports the servers by running any other food or water to the tables
• Assists with the dining room with set up, break down, clearing food, wiping down furniture, polishing glassware, organizing service tools (fans/heaters) and other cleaning duties as needed
• Supports mis en place, preparation of service areas (BOH/FOH areas), and reset and flip of tables post-departure with attention to detail and speed
• Participates and ensures compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
• Responsible for closing and opening side work including but not limited to polishing glasses, flatware, napkin folds, etc.
• Keeps up to date on new JUSTIN releases as well as viticulture and winemaking techniques
• Prepares give-away bags for guests and escorts to the exit at the conclusion of their dinner

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Previous experience in a fine-dining restaurant setting and an understanding of luxury hospitality standards
  • Familiarity with guest service standards, such as Forbes or Michelin is a plus
• Food Handler's Card
• Proficiency in reservation management systems (e.g. Tock), and polished guest service execution
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays 
• Ability to anticipate needs and respond discreetly and efficiently
• Shows a strong interest in customer service
• Strong work ethic, willingness to learn, and attention to detail are essential
• Must be able to communicate verbally and in writing in English
• High School Diploma or GED required
• Professional appearance and demeanor

Pay Range: $18.00 - $21.00 per hour, plus tips. Final compensation will be dependent upon skills and experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverag