Patient Access Intake Rep (Revenue Cycle Specialist Front-End)

Responsibilities

Under the general supervision of the Team Leader, the Front-End Revenue Cycle Specialist handles patient registration, Insurance verification, pre-registration, and point of service collections. They ensure accurate patient data, educate patients on financial responsibilities. Additional responsibilities include financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. The role also involves customer service, regulatory compliance and collaboration with clinical and revenue cycle teams. This position is required to provide on-site coverage at public arrival desks and the Emergency Department.

Qualifications

Equal to completion of four years of high school plus additional courses or training required; Associate's Degree preferred. Medical Terminology Certificate preferred. Demonstrated excellent communication & interpersonal skills. Strong computer skills including medical based programs. Proficiency with Word, Excel, and other software programs preferred. Over three years related health care experience including working with third party payers preferred.

CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) encouraged.

Pay Range

USD $16.55 - USD $27.78 /Hr.

Rotation Schedule Requirement

every other weekend and holiday