Medical Assistant/Front Desk Associate - Dermatology, Cheektowaga
RPCI Oncology, PCAbout the role
Description
Roswell Park Care Network is looking to hire a Dermatology Medical Assistant/Front Desk Associate at our Cheektowaga, NY location.
In this dual role as Medical Assistant and Front Desk Associate you will be supporting our Providers with both clerical and clinical tasks for the practice.
Brief Description of Duties:
- Welcomes visitors in a professional and friendly manner, determines nature of business, and announces visitors to appropriate personnel
- Coordinates and prepares patient’s appointments and itinerary
- Checks insurance eligibility, collects and scan insurance and other required documents
- New patient intake including data entry into Medical Software
- Invites every patient to join the patient portal and includes proper paperwork and education to the patient
- Patient check-in and out
- Answers telephones, routes callers, takes messages and provides routine information to callers
- Acts as a liaison between patient and physician
- Prepares treatment rooms for patient examinations; keeping the rooms neat and clean and prepares medical instruments or equipment for use
- Escorts patients to exam room, obtain vitals, updates patient history, reconciles medications, allergies, and any required quality data; Interviews patients to obtain patient medical history, determines reasons patient is seeking care, and updates prescriptions
- Records and updates information accurately in patient charts; completes chart prep 24-48 hours prior to patient appointment to ensure chart is complete with notes, pathology report, test results, medications, allergies, etc.
- Logs accurate data for specimen testing
- Cleans and sterilizes instruments and disposes of contaminated supplies; disposes of biomedical waste in accordance with OSHA standards; Empties hazardous waste receptacles when full
- Explains treatment procedures, medications, or physicians' instructions to patients
- Keep supplies stocked and order as needed
- Other duties as assigned
Come Join the Roswell Park Care Network!https://www.roswellpark.org/carenetworkExcellent Benefit Package with 11 Paid Holidays!
- Medical Insurance- Highmark Blue Cross Blue Shield
- HRA - employer funded
- Dental Insurance, Vision Insurance
- 401(k) with company match
- Company paid life insurance, LTD and Critical Illness options
- 11 Holidays
- Generous Time off
- Schedule is Monday through Friday
Requirements
- Preferred Successful completion of an accredited medical office assistant education program
- one (1) year of full-time customer service experience in a clinical or administrative health care setting
- 2 years experience with Microsoft products
OR
- High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical medical assistant experience
- one (1) year of full-time customer service experience in a clinical or administrative health care setting
- 2 years experience with Microsoft products
Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands.
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