Sr. Manager, Consumer Engagement Product

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position summary

We are looking for a Sr. Manager of Consumer Engagement Product to join our team at CVS Health. This person will be deeply involved with supporting our ongoing consumer engagement product efforts including experience and clinical omni-channel outreach. This role is a high-level individual contributor role with runway to evolve into a managerial role as the business expands.

Position responsibilities

• Collaborate closely with product owners in the consumer engagement portfolio to efficiently manage key activities, milestones, and deliverables
• Lead research initiatives on effective consumer engagement methodologies for the product portfolio
• Identify, monitor, and enhance success metrics across the consumer engagement portfolio, including engagement and behavior change rates.
• Manage special projects within the portfolio, such as automating approval processes and developing innovative ways of working
• Influence and coordinate multiple internal and external stakeholders to effectively drive progress on critical deliverables and raise potential roadblocks

Required skills

• Critical reasoning – your primary responsibilities require you to operate at the intersection of project and product management. The team will lean on you to effectively get us to connect the dots between multiple ongoing priorities.
• Proactivity – there is no set “playbook” for this job. An ideal profile for this is someone who takes the initiative to address priorities within the organization and likes the autonomy to act on those priorities.
• Portfolio management – you will have exposure across multiple different priorities and will be responsible for keeping the team’s portfolio organized
• Detail orientation  - we are a complex and data-backed organization. The details matter to us and our stakeholders
• Effective communication – the role requires succinct written and verbal communication across the organization

Required experience

• 2+ years experience at a top-tier management consulting firm or 3+ years as a product manager at an early/mid stage start-up
• Strong experience with PowerPoint, Excel, and other productivity software
• Building executive level deliverables (e.g., story lining a presentation) and project plans
• General interest in healthcare, technology, and marketing

Preferred qualifications

• 4+ years experience at a top-tier management consulting firm or 5+ years as a product manager for an early/mid stage start-up 

• Strong experience with PowerPoint, Excel, and other productivity software
• Building executive level deliverables (e.g., story lining a presentation)

Experience in healthcare, technology, and analytics

Pay Range

The typical pay range for this role is:

$142,140.00 - $284,280.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues