Sr Fleet Category Mgr
RentokilAbout the role
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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Region / Function: North America / Procurement
Location: North America
Reports To: Director, Fleet
Key Relationships: Fleet Director, ELT and senior leadership within the organization (Operations, Finance, HR)
Job Summary:
This role is to lead and manage the daily responsibilities and activities of the fleet department for all North America lines of business. Primary duties include managing and leading processes for the continuous improvement of the operations and customer experience. The North America Fleet Director will supervise and provide recommended courses of actions for process improvement, vehicle selection and up fit configuration and more.
Key Performance Indicators:
>20,000 vehicles
Fleet Management Spend + leasing $500m over 5 years
Fuel $575m over 5 years
Maintenance $200m over 5 years
Ensuring the Fleet operations matching business needs (operations, sales etc.) to include appropriate vehicles in term of features and cost
Overall TCO (to include up fitting to meet needs of business, fuel, maintenance etc.)
Principal Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:
Work closely with the North America Fleet Director to understand company goals, support and create department visions, strategies, and key performance indicators (KPIs) to contribute to the achievement of goals.
● Lead the development, evolution, and implementation of the strategies and tactics necessary to deliver the ultimate Rentokil North America Fleet experience to our customers.
● Determine an appropriate structure within the fleet services operations and provide oversight of the operations.
● Coordinate with other departments as needed to ensure an optimal fleet experience for field operations and customers.
● Supervise and collaborate with field operations members and third parties to maintain a clear view of current and expected fleet demands.
● Supervise the designing, documenting, and implementing workflow process intended to maximize resources, facilitate personnel development, ensure department stability, and deliver great customer service.
● Ensure the Fleet team is advised and capable to operate effectively.
● Direct the daily responsibilities and activities of the:
o NA Fleet Administrative Support Manager
o Fleet Administrative Support Professionals.
● Work collaboratively with the Fleet Manager to standardize and streamline the Rentokil
Department of Transportation (DOT) Process
● Develop, review, improve and implement Fleet processes including:
o Strategic planning with Fleet Management Companies (FMC’s): Wheels, Element & JPL
o Vehicle fleet asset management and replacement planning
o Fit-for-Purpose vehicle standardization
o Streamline and standardize the vehicle ordering process, both bulk and periodic
o Vehicle tracking process from order to delivery
o Third Party Fleet Management APP’s review and implementation (Wheels, Element & JPL)
o Fleet Capital Expenditure (CAPEX) Budgeting process
● Execute strategic planning to enhance profitability, prod
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