Bilingual (French/English) Part Time Flex Mental Health Coach

About the Bilingual Mental Health Coach - French/English (Part-Time W2) at Headspace:

As a Bilingual Mental Health Coach with Headspace, you play an instrumental role in making our mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Bilingual Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress in both French and English.

Coaches are an integral part of each member’s multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate.

Headspace coaching is delivered through text-based-chat and video within the Headspace app. This means as a Headspace coach you’ll be providing services through the use of a computer and with a strong ability to translate your skillset both into writing and verbally. In addition to coaching our members, you’ll also take advantage of team meetings, supervision, and training.

Headspace supports French speaking members and hires bilingual French and English speaking coaches. This is a part-time, W2 role that requires bilingual coaches to provide text-based coaching to members in both French and English, depending on member demand and scheduling. Due to high demand, bilingual coaches will also be called upon to provide regular coaching to the English-speaking general audience

Headspace coaches are ready to be part of a community working collaboratively to bring greater mental health access to the world.

Important Note:

We provide 24/7 support to our members, this means coaches are assigned to work up to 5 holidays per year.We are unable to hire licensed clinicians for this role or individuals 12 months from receiving licensure. Additionally, we are also unable to provide any type of clinical supervision towards licensure.Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S. Data, specifically personal health information may not be accessed, disclosed or used outside of the U.S. Please note that the U.S. is limited to the 50 states of the United States -- it does not include U.S. territories like Puerto Rico.

Shift Structure & Hours

• Hiring for the following shifts:
  • 7am-12pm PST  - Friday, Saturday, Sunday, Monday
  • 7am-12pm PST - Thursday, Friday, Saturday, Sunday 
  • 10am-3pm PST - Friday, Saturday, Sunday, Monday
  • 10am-3pm PST - Thursday, Friday, Saturday, Sunday 
  •  
• 4 consecutive days per week, with the same shift time each day
• 20–29 total hours per week; shifts typically 4–5 hours each
• Scheduling may flex based on business needs, with notice provided

Compensation

• $30–$38 per hour (Part-Time W2)
• Exact rate determined during the interview process based on factors including credentials, experience, specialties, languages spoken, and populations served

 

How your skills and passion will come to life at Headspace:

• Carry a flexible caseload of members (up to 29hrs/week) and complete intakes of new members
• Attend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shift
• Maintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork)
• Excellent communication, writing and typing skills (spelling, grammar, syntax)
• Collaborate through notes with member's Clinical Team to collaborate on their care plan
• Coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and career
• Collect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed.

What you’ve accomplished:

• Excel at empathetic listening, building strong rapport throu