Chief of Staff

Location: Carnegie,Pennsylvania,United States

About Us

Mid-Atlantic Surgical Systems is a high-performance, purpose-driven organization that has been named a Top Workplace by the Pittsburgh Post-Gazette for nine consecutive years, including two #1 finishes. Our success is rooted in the quality of our people and a strong culture rooted in humility, accountability and results.

As MASS continues to scale, we’re hiring a highly capable Chief of Staff to support the President and leadership team. This critical role will enhance focus, eliminate distractions, and drive execution across the business. You’ll serve as the President’s operational right hand and proxy, managing internal priorities and ensuring follow-through across teams.

Position Summary

We’re looking for a proactive, highly organized Chief of Staff who thrives behind the scenes making high-impact leaders more effective. You’ll bring structure to vision, streamline workflows, and ensure critical initiatives move forward. This role blends strategic execution and executive support.

You’ll manage internal operations, coordinate priorities, and ensure the President stays focused on customer relationships and strategic initiatives. The ideal candidate anticipates needs, communicates clearly, and turns decisions into outcomes.

Ideal Candidate

You're a sharp, execution-driven operator who thrives behind the scenes making high-performing leaders more effective. You communicate clearly, follow through without being reminded, and turn ideas into structured plans. You’re equally comfortable triaging emails, coordinating with external partners, or stepping into a contract discussion. You’re tech-savvy, detail-oriented, and thrive in a fast-paced environment where trust, precision, and discretion are essential. Most of all, you care deeply about doing things the right way with humility, follow-through, and a deep respect for the culture you’re helping protect.

Key Responsibilities

Optimize Executive Time and Focus

·         Manage inbox and calendar to reduce noise and protect strategic time

·         Prepare for meetings, send recaps, and follow up on action items without reminders

·         Draft or review communication so only final decisions reach the President

·         Represent the President in internal meetings and summarize key takeaways and decisions

Drive Execution on Priorities

·         Turn big ideas into clear next steps with owners and deadlines

·         Track progress and follow through on internal and external commitments

·         Keep high-priority initiatives (like RFPs, compensation plans, and territory reviews) moving forward without executive chase

·         Push internal team or National Accounts to deliver on time

Own Internal Coordination

·         Ensure the right people are aligned, informed and executing especially across Sales, Finance, Operations and Contracting

·         Make sure issues are addressed quickly and don’t escalate unnecessarily

·         Manage internal dashboards, contract trackers, and review cycles

Handle Critical Admin

·         Review and forward contracts, approvals, and invoices with accuracy and urgency

·         Coordinate hiring details, compensation rollouts, employee anniversaries, and HR touchpoints

·         Communicate directly with key partners on business items

Improve How We Work

·         Build systems for recurring tasks so they don’t depend on memory or reminders

·         Identify inefficiencies and propose simple solutions

·         Research tools (AI, automation, CRM workflows) that improve focus and reduce friction

·         Lead internal special projects end-to-end

What Success Looks Like in This Role<