Sr. GTM Strategy & Operations Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

In this role, you will be a highly visible and independent thought leader and operator playing a key role in scaling the Sales Strategy & Ops team. You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc. You will work closely with Sales Leadership to set sales strategy, supporting them with ad hoc reporting, analysis, and insights along the way.

 

This position is an individual contributor role reporting to the Senior Director, GTM Strategy & Operations.

 

Responsibility

• Lead quantitative projects end-to-end, ensuring cross-team collaboration

• Define and drive cross-functional strategic projects focused on improving our go-to-market (GTM) engine

• Conduct research and analysis on revenue, customer trends, market dynamics, and competitive landscape to support decision-making

• Bring thought leadership and strategic thinking to projects ranging from go-to-market design to internal operations

• Optimize GTM strategy including core sales processes, productivity drivers, infrastructure and segment performance

• Communicate data-driven insights and recommendations to non-technical audiences

• Use analytics and data intuition to deliver insights on actions that influence net retention rates

• Stay up-to-date with industry trends in data analytics and Sales

• Develop and deliver presentations to senior leaders and executives

• Operate with a high degree of autonomy

• Assist with ad hoc requests and projects from the sales organization

• Conceive and deliver new and novel ways of achieving business results, enhancing organizational and team performance, results and productivity

• Help business leaders meet their revenue, market share and other targets and KPIs in the fastest, most effective and efficient manner

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BS/BA degree or equivalent in work experience
• 12+ years of experience in a Sales Strategy, Sales Operations, Sales Finance, Consulting, Investment Banking role or equivalent
• Experience with Salesforce.com, PowerPoint and Excel
• Experience with data visualization tools e.g. Tableau
• Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Preferred

• Sales Strategy Operations experience working closely with Sales Leadership
• Ability to interact with and influence all levels from ICs to executives
• Prior exposure to high-growth work environments, and a strong understanding of SaaS business models and go-to-market principles are all highly desirable
• Excellent at articulating vision and executing projects
• Comfortable and flexible working in a fast-paced environment
• High degree of intellectual curiosity and self confidence
• Well-developed ability to bring structured thinking into highly ambiguous and open-ended problem situations, then drive to consensus

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

 

Based on app