General Manager In-Training

Benefits:

• Retention Bonus
• Medical, Dental, and Vision
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free food & snacks
• Paid time off
• Training & development

Are you a dynamic leader with a passion for delivering exceptional guest experiences? Do you enjoy developing future leaders? Do you thrive in a fast-paced environment where no two days are the same? Join our team as a General Manager and play a pivotal role in driving the success of our establishment! Who We Are: Sidecar Doughnuts & Coffee is one of the most exciting brands in the industry! It is a benchmark concept and one of the busiest in the country. We don't take ourselves too seriously, but we seriously care about what we do and how we do it. With a pursuit to elevate our service, product, and design, the Sidecar experience is unmatched in the world of doughnuts.
 
 Our mission is simple, yet powerful: to be the happiest part of your day. Our guests keep us going, serving hot, fresh doughnuts and smiles each day with a delicious coffee beverage. Along with taking care of our guests, we believe in taking care of our people and aim to showcase this by creating a safe & inclusive environment with growth opportunities backed by competitive compensation and benefits packages.  What You’ll Do: As our General Manager, you’ll be hands-on in all aspects of the restaurant operations, being the driving force behind our day-to-day operations, team development, and guest satisfaction. Your responsibilities include:

• Team Member Selection: leverage the application pool to identify, interview, and hire your team
• Leadership & Team Development: Inspire, train, and mentor your team to exceed performance expectations and deliver top-notch service.
• Product Execution: Learn and execute all food and beverage recipes, joining your team on the production line from time to time
• Operational Excellence: Oversee daily operations, ensure compliance with health and safety standards, and maintain a clean, organized, and efficient work environment. 
• Guest Experience: Monitor service quality, address guest feedback promptly, and ensure every customer leaves delighted.
• Team Member Experience: Foster a safe, welcoming, and positive working environment for your team, ensuring each individual feels heard, see,n and valued.
• Financial Management: Manage budgets, monitor costs, and implement strategies to maximize revenue and profitability.
• Marketing & Promotions: Collaborate on marketing initiatives, community outreach, and special events to enhance the restaurant’s visibility and reputation.

 What We’re Looking For:  We’re searching for a proactive, results-driven leader with:

• Leadership Skills: A proven ability to motivate and lead diverse teams effectively. 
• Characteristics: Humble, Hungry, Mindful
  • Humble
    • Coachable: you welcome and receive constructive feedback
    • Team Player: you act and speak with the mindset of “we” rather than “I”
    • Helpful and Supportive: you look for opportunities to serve and support the team and guests
  • Hungry
    • Self-Motivated: you display a desire to grow and learn
    • Inspired: you are motivated to do your job well 
    • Hard-working: you know your role and commit to it. You also take initiative and seek more responsibility
  • Mindful
    • Self-Aware: you are aware of your feelings and how your feelings may affect your work and others
    • People-Aware: you can read the temperature of the room, verbal and non-verbal communication (body language) of your co-workers and customers, and respond respectfully and supportive 
    • Situationally Aware: You can recognize and navigate a variety of scenarios. You can remain poised and calm in most stressful situations. Both lead to positive outcomes
• Experience: 3+ years in restaurant management or a similar leadership role in hospitality. Cooking, baking, and culinary experienceare  highly preferred.
• Customer-Focused Approach: A passion for creating exceptional guest experiences.
• Problem-Solving Abilities: A knack for thinking on your feet and making sound decisions under pressure.
• Business Acumen: A solid understanding of budgeting, P&L statements,