Manager, Sales Operations 3

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Sr. Manager, Revenue Operations, Global Markets is a strategic leadership role responsible for optimizing sales operations, driving data-informed decision-making, and aligning processes with PayPal’s growth objectives. This role partners closely with senior leadership to define strategy, establish management cadences, and ensure seamless execution of revenue operations initiatives across the Global Markets organization.

Job Description:

Responsibilities:

• Collaborate with senior leadership to define business strategy and implement management cadences that drive alignment and accountability across teams.
• Design, develop, and maintain sales support systems, processes, and tools required to achieve rapid business growth, revenue attainment, and market development objectives.
• Lead the creation, delivery, and presentation of forecasting models, metrics, reports, analyses, and dashboards to drive strategic decision-making and measure success effectively.
• Partner with leadership to develop annual goals, budgets, and ongoing forecasting processes to ensure operational alignment and achieve business objectives.
• Provide routine and ad-hoc analytic reports to senior management on business development initiatives, customer segment performance, and progress against goals, ensuring insights contribute to actionable decisions.
• Drive the modeling and development of actionable recommendations to optimize sales strategy, operational efficiency, and market positioning.
• Develop and implement a comprehensive sales strategy aligned with PayPal’s goals, identifying growth opportunities through market trends, customer insights, and competitive analysis.
• Collaborate with executive leadership to set sales targets, forecast performance, and track key metrics to ensure strategic alignment and measure progress.
• Partner across teams to ensure effective pipeline management, revenue forecasting, and data reporting that enables informed decision-making and enhances performance.
• Foster cross-functional collaboration to align operational strategies with organizational objectives, ensuring scalability, efficiency, and shared success.

Qualifications:

• Bachelor's degree in business administration, Finance, Economics, Computer Science, or a related field.
• Extensive experience in a senior leadership role in Finance, Sales Operations, Business Development, Analytics, or related fields, including managing large, complex organizations.
• Proven experience developing and implementing systems and tools