Director of IT Product Development

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees.  Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. 

General position summary:

The Director of IT Product Development for Workplace Solutions & Commercial Applications (WPS) oversees the development and implementation of technology solutions, particularly focusing on the Telescio and Data platforms. This position connects business objectives with technical execution and manages the entire product lifecycle for WPS projects to ensure consistency with organizational priorities. The Director acts as a subject matter expert and liaison between commercial relocation operations, IT teams, and external partners, supporting the delivery of scalable and efficient technology solutions. Responsibilities include strategy formulation, system architecture oversight, stakeholder communication, and operational management.

Essential Duties & Responsibilities:

• Define, own, and communicate the strategic vision and roadmap for the product suite, ensuring alignment with enterprise objectives and future growth opportunities.
• Lead a team and prioritize the product backlog, overseeing both the development and deployment of new features, system enhancements, and integrations with enterprise platforms.
• Drive market and user research initiatives, maintaining a deep understanding of commercial operations, industry trends, robotics, process automation, artificial intelligence and customer needs to inform feature design and long-term strategy.
• Cultivate strong relationships with internal business partners, operations leaders, and external clients, serving as the “voice of the customer” and championing user-centric design and innovation throughout the product lifecycle.
• Collaborate with software development and infrastructure teams to translate business requirements into scalable, robust technology solutions.
• Monitor and communicate progress to stakeholders, providing executive-level updates, risk assessments, and plans for critical project milestones.
• Oversee product release planning and system upgrades, setting stakeholder expectations for delivery timelines and change management initiatives.
• Partner closely with the Operations and senior leadership to maintain a prioritized, value-driven product backlog and to develop robust business cases for emerging technology investments.
• Actively remove roadblocks and secure cross-functional support to accelerate delivery and adoption.
• Continually analyze business processes, gather operational requirements, and recommend enhancements to drive operational efficiency, scalability, and customer satisfaction.
• Support the Sales and Account Management teams by providing capabilities and the technology roadmap to current and prospective clients, differentiating our solutions in the marketplace.

Job Skills Required:

• Innovative, results-driven, and creative thinker with a strong vision
• Detail-oriented and skilled in team development
• Strong business acumen with effective influence and leadership
• Exceptional communication and presentation abilities across all organizational levels, including executive and C-suite