Sr. Platform Administrator

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Business/Job Title: Senior Platform Administrator

Position Summary

Software engineering is a core discipline at F5 for many roles.  As a software engineer specializing in site reliability, you will bring a software engineering and automated solution mindset to your work.

As a Sr Platform Administrator, focusing on Oracle Revenue Management Cloud Service (RMCS), you will be responsible for the administration, configuration, and maintenance of the organization’s critical platforms, ensuring their optimal performance, availability, and security. This role involves managing user access, monitoring platform health, troubleshooting technical issues, and implementing updates. The Platform Administrator works closely with IT and Development teams to support business processes, ensure data integrity, and drive platform improvements.

What You’ll Do

• Apply modern engineering principles and practices to operational functions and employ this methodology throughout the full system lifecycle; from initial concept and architecture through deployment, daily operation, and overall optimization, and apply these practices to refining existing systems.
• Support and maintain technology systems to ensure optimal performance, reliability, and security.
• Scale systems sustainably through mechanisms such as automation and evolve systems by fostering changes that improve velocity.
• Troubleshoot and resolve complex issues, including systems failures, connectivity problems, and performance bottlenecks. 
• Partner with cross-functional teams to design and implement scalable and robust system architecture to improve services on an ongoing basis
• Provide technical leadership on complex systems and projects, and mentorship for other team members and colleagues. 
• Apply observability and data skills to proactively measure system performance, diagnosing services/needs and quickly identify solutions.
• Participate in service operation and RCA activities and assist with defining SLOs and SLIs for business stakeholders
• Implement and enforce security best practices to protect our systems, data, and infrastructure against unauthorized access, cyber threats, and vulnerabilities. 
• Create and maintain comprehensive knowledge bases for system documentation, including standard operating procedures, configurations, and troubleshooting guides, to support end-users' ability to use the systems effectively.
• Participate in on-call rotation.
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job.  However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What You’ll Bring

• Demonstrate knowledge of Oracle EBS platform and connected applications.
• Demonstrate expertise in accounting principles, with a strong focus on revenue recognition in accordance with ASC 606 and other relevant standards.
• Proven experience managing or supporting end-to-end revenue processes, including contract review, billing, and revenue reporting.
• Strong business acumen with the ability to translate complex accounting issues into actionable insights for cross-functional teams.
• Expert knowledge in technology systems including infrastructure or SaaS platforms.
• Familiarity with compliance and regulatory guidelines
• Demonstrated ability to work both independently and as an integral member of an agile team
• Proficient communication, planning, problem solving, trouble shooting, and organization skills
• Flexibility to adapt to changing project requirements and timelines

Qualifications

• BS/BA or equivalent work experience
• 8+ years' experience as a software engineer specializing in site reliability or a similar role in a technology environment.
• Experience programming in and administering Oracle RMCS instances.
• Additional experience supporting Oracle Cloud and EBS modules.
  • Additional modul