Coordinator III – Systems

Coordinator III � Systems
 
Reports to: Director II- Systems & Records
Pay Grade: 403
Duty Days: 239
FLSA Status: Non-Exempt          
 
Position Purpose

Provides operational leadership, coordination, and oversight of Talent Management systems (HRIS). Ensures the integrity, functionality, and optimization of HR systems and employee data processes. Leads day-to-day system operations, supports system enhancements and integrations, and supervises systems staff to ensure effective, accurate, and efficient technology solutions that support records management, compliance, and organizational decision-making.

ESSENTIAL JOB FUNCTIONS

Systems Management & Data Integrity

• Coordinates the administration, maintenance, and optimization of HR systems and related applications. 

• Ensures accuracy, integrity, and reliability of employee data across HRIS platforms. 

• Monitors system performance and resolves data or system-related issues. 

• Maintains system security protocols and ensures confidentiality of employee data. 

• Supports data governance standards to ensure consistency and compliance across systems.

Systems Operations & Support

• Coordinates dailyoperations of Talent Management systems including Frontline, Munis, Eduphoria, Laserfiche, TabFusion, and other related platforms. 

• Provides functional support, troubleshooting, and user guidance for system-related issues. 

• Oversees user access, security roles, and system permissions. 

• Supports employee lifecycle processes within HR systems (onboarding, changes, separations). 

• Collaborates with the Records team to ensure alignment between systems and employee records processes.

Systems Enhancements & Integration

• Supports system design, testing, upgrades, and enhancements. 

• Coordinates system integrations between HRIS, payroll, records, and other enterprise systems. 

• Assists with implementation of new systems, tools, or automation initiatives. 

• Identifies opportunities to improve efficiency through system configuration and automation.

   

Reporting & Data Analysis

• Develops and maintains system reports, dashboards, and data extracts. 

• Supports workforce data analysis and reporting needs for leadership and compliance. 

• Ensures data quality and accuracy for reporting, audits, and decision-making. 

• Assists with research requests and system-based reporting inquiries.

Operational Leadership

• Implements procedures and workflows aligned with department systems strategy. 

• Monitors daily operations of the Systems team to ensure service quality and timeliness. 

• Identifies process improvement opportunities and implements system-based solutions. 

• Coordinates system-related projects and initiatives.

Customer Service & Collaboration

• Collaborates with other departments to resolve system issues and improve processes. 

• Provides training and guidance to end users on system functionality. 

• Ensures high-quality customer service and responsiveness.

Safety

• Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.

• Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.

• Corrects unsafe conditions in the work area and promptly reports any conditions that are not immediately correctable to the supervisor.

Supervisory Responsibilities & Team Leadership

• Assigns work, prioritizes tasks, and ensures adherence to deadlines and service standards.