Private Markets Product Development Lead – Investor Services & Transfer Agency, AVP

Who we are looking for

State Street’s is making a multi-year strategic investment in Private Markets and the Alternatives Product organization seeks a qualified leader with strong experience and interest in product development for Private Markets, more specifically investor servicing and transfer agent related offerings.  With the democratization of Private Markets, the client demand and opportunities to further enhance our capabilities and offering play a significant role in growing our business.  The individual will play a role in shaping and leading the execution of our US registered private market investor services offering, partnerships and business growth.  The role will report to the Managing Director of Investor Services & Wealth and work alongside a peer to align on a global platform and offering including closed end and international alternative fund.  The product offering (capabilities, services and platform) includes investor servicing, transfer agent, connectivity solutions for distribution and the digital tools and experience for clients (GPs and their end clients).  

The individual will be directly responsible for defining and leading the execution of the development process from beginning to end, including program management, oversight of business analysts on the team, and other dependent teams within State Street.  They are expected to work collaboratively across, and in partnership, with the client facing, product, global delivery (operations), technology teams; and external partners and clients.  The product development work is expected to align with increasing our market share, closing product gaps to support client retention, client growth, and enhancing client experience.

The successful candidate must be highly organized and collaborative, have experience with Investor Services or Transfer Agency, leading product development programs and familiarity with Private Market products.   

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

• In collaboration with the MD of Investor Se Lead and/or perform the execution of specified Private Equity development programs, including partnering with other members of the client facing, product, global delivery (operations) and technology teams. 
• Help create assigned development plans, manage development execution, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities
• Facilitate program governance including compliance with policies, best practices, oversight of issues, risks, audit and compliance items in support of program reporting.
• Participate as product owner or assigned role for agile development programs including organizing program, status tracking, execution status meetings, issue escalation/resolution, and communicating status to internal and external stakeholders.
• Participate in development of transition plan to migrate new capabilities into our operating model; and addressing the administrative aspects of establishing the product or service offering

• Develop a deep understanding of the current technology and operating models within State Street supporting and affecting Private Equity clients.  This knowledge will increase your ability to create effective plans and execution of development.
• Collaborate with other teams to share approaches, develop best practices and improve the teams capabilities to successfully execute and deliver new capabilities or better serve clients.
• Support annual product assessment, planning and funding prioritization activities as requested by Manager.
• Support development of the Private Equity Product roadmap as directed by Manager.

What we value

These skills will help you succeed in this role

• Highly organized, strong analytic skills, ability to operate independently and to move seamlessly between multiple projects/implementations with changing client requirements.
• Strong communication and interpersonal skills, written and oral.
• Demonstrate strong project management and process transformation skills.
• Ability to organize, prioritize, balance multiple tasks and manage time effectively.
• Ability to facilitate project working