Auto Senior Manager / Regional Claims Leader

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Field Leadership Senior Manager at Allstate is responsible for supervising field operations across a designated geographic area. This role involves strategic oversight, leadership of a team of field managers, and the management of operational and sales strategies to meet Allstate’s high standards and corporate objectives.

** Our team is excited to add an Auto Regional Claims Leader to our Charlotte office! This role will oversee auto non-injury liability claims and requires an in-office presence four days per week in Charlotte, NC office. The position will lead a team of 6–10 front-line claims managers. **

Key Responsibilities

• Mentor and develop field managers and staff, fostering a culture of high performance, continuous improvement, and alignment with Allstate’s values.

• Strategically lead field operations to enhance efficiency, increase profitability, and improve customer satisfaction within the region.

• Analyze regional market trends and competitor strategies, adapting operations and tactics to meet market demands and challenges.

• Build and maintain strong relationships with key community leaders, business partners, and customers, enhancing Allstate’s community engagement and brand reputation.

• Drive regional growth initiatives and manage market strategies to enhance Allstate’s presence and competitive edge.

• Oversee the execution of day-to-day operations, ensuring adherence to Allstate’s policies, ethical standards, and regulatory requirements.

• Manage regional budgets and financial forecasts, optimizing resource allocation and financial stewardship.

• Collaborate with other senior leaders at Allstate to integrate field operations with broader corporate strategies.

Experience

• 10 or more years of experience (Preferred)

Supervisory Responsibilities

• This job has supervisory duties.

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Compensation

Base compensation offered for this role is $110,000 -$170,700 and is based on experience and qualifications.

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

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