Operations Senior Advisor - Express Scripts - Remote

Job Summary:

Provides counsel and advice to top management on significant Operations Management / Finance Operations matters, often requiring coordination between organizations. Focuses on providing leadership and technical expertise across multiple disciplines. Leads the planning and implementation of large programs in the function, and regularly interfaces with senior management and executive leadership. Proactively informs and educates customers. Identifies programs and processes to improve service, metrics, and training and development and ensures programs are integrated with other departments to support broader goals. Identifies areas for improvement and initiates projects or programs to increase productivity, quality, and effectiveness. Develops and maintains relationships with customers, sales offices and brokers. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise senior management. May lead business processing, service levels and reporting.  Ensure that production levels and targets are achieved and effective processing controls are in place. Is responsible for activities around key statements and document related to business operations / Finance Operations or key accounts.  Recognized internally as “the go-to person” for the most complex Account Installation assignments.

Essential Functions:

• Helps develop organization-wide initiatives

• Training and Development

• Proactively inform and educate customers

• Identifies areas for improvement and initiates projects or programs

• Increase productivity, quality, and effectiveness

• Develops relationships with customers, sales offices and brokers

• Uses deep professional knowledge and acumen to advise functional leaders

• Focuses on providing thought leadership with Account Installation 

• Works on broader projects

Qualifications:

• High school diploma required, bachelor’s degree preferred

• Proficiency in Microsoft Office Suite required

• Strong working knowledge of the pharmacy benefits operations and management industry

• Solid organizational and communication skills

• Strong interpersonal skills

• Proven ability to lead/mentor a team

• 5 plus years experience in operations

• Pharmacy tech license preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 95,800 - 159,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression,