Manager, BSA/AML Operations

About the Team/Role 

The Manager, BSA/AML Operations is accountable for the strategic management of the WEX BSA/AML Investigations team and Suspicious Activity Report (“SAR”) decisioning and filing processes of all SARs.  The Manager is responsible for ensuring that Financial Crimes regulatory compliance, contractual and service level requirements are met.   These accountabilities include oversight and direct management of BSA/AML and Financial Crimes Investigators and associated Analysts across a diverse range of disciplines.  The position requires the ability to exercise independent sound judgment and to think strategically and implement tactically.  The Manager, BSA/AML helps drive business requirements to enable technology advancement and automation in alignment with the capability roadmap.

How you'll make an impact

• Management oversight of the BSA/AML Investigations team and SAR decisioning for all fraud-related workflows (Disputes, Account Takeover, and Application Fraud) to ensure BSA regulatory requirements are met.  Drives ongoing compliance with new regulatory requirements and the bank’s policies and procedures as required/released.  Ensures all regulatory training for the assigned team is completed as required.
• Ownership for the day-to-day activities of the team executing AML transaction monitoring alerts, internal referrals, external referrals from law enforcement, SAR/No-SAR investigations, high-risk customer reviews, and SAR filings.  Additionally, responsible for transparency and reporting of volumes, services levels and production to assist with regulatory reporting requirements.  Accountable for workflow, production and level of employee satisfaction and performance of assigned team.  Defines skill development roadmap to ensure teams are trained in all products and lines of business to support business continuity.  
• Champion business related projects or tasks, such as system enhancements, policies and procedures.  Lead teams to define crisp business requirements to move the technology roadmap forward.
• Liaison with the law enforcement community, other financial institutions, regulatory agencies, peer groups and internal stakeholders as appropriate.
• Highly responsive to escalations for high-risk clients, potential instances of suspicious activity and related financial crimes for investigations across a wide range of investigative disciplines.  Serve as a resource and knowledgeable BSA/AML financial crimes subject matter expert (“SME”). 
• Communicate effectively with all levels of the organization, including senior management, sales and account management, legal, audit and risk departments.  Partner with all teams within Financial Crimes, including business process outsourcing (“BPO”) engaged teams. 
• Remain current and proactive with related industry trends and best practices.
• Drive change initiatives and enterprise projects in support of corporate operating effectiveness, risk, technology, process, customer and employee goals. 

Experience you'll bring 

• Certified Anti-Money Laundering Specialist (CAMS) Designation
• 5+ years of experience working in BSA/AML/OFAC, compliance, risk, banking or financial services
• 5+ years of experience working or managing quality assurance, BSA/AML, financial, legal or criminal investigations
• Strong operational leadership skills, including a willingness to tackle new and difficult challenges
• An independent decision maker, able to make time-sensitive assessments and to discuss complex regulatory issues with senior management
• Successful candidates are able to work in a fast-paced environment, comfortable with changing processes and multiple simultaneous objectives

Preferred Qualifications:

• Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s)
• Experience in leading and executing an investigation or quality control/assurance program
• Understanding of regulatory concepts and law associated with BSA/AML or fraud and non-fraud activity 
• Experience interacting with law enforcement, regulators and other external third parties on behalf of the organization
• Experience working with internal groups including legal, audit, and risk to ensure consistent understanding of requirements preferred

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensiv