Jobs and Careers

Continuous Improvement Agent Sr

Fort Wayne, United Statesfull_timeVerifiedPosted 11 Jun 2026

About the role

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

What are your contributions to the team?

Lead root cause and corrective efforts within teams, implementing a data driven culture with project prioritization (Pareto) within all aspects of quality, cost, schedule, cultural and systems improvements
Support the development of process strategies for improvement/enhancements across the business unit working process center teams to foster strategic alignment, including the use of the house of quality to ensure alignment
Prepare material for strategic plans and process improvements of key site initiatives for management briefings, such as process improvement initiatives
Leadership of process change management projects and initiatives in support of site improvement efforts (e.g. Supply Chain Management, Operational Excellence, Process Change Management, Lean Manufacturing, Six Sigma and Inventory Management) ensuring targeted improvements are harmonized cross-functionally achieving superior results
Support process development and teams integrating objectives for business unit success
Assist the leadership with improving the overall decision-making structure and processes of process change management meetings for the applicable site to ensure adherence to process governance
Lead the working level process improvement teams in developing improvement projects for cost, schedule and quality improvements, for example, funding, schedule, and expected results for individual process initiatives
Assist management with benchmarking process implementation across the applicable site in order to establish the appropriate improvement targets for process centered teams
Lead the process change teams in developing required deliverables, implementation schedule, and metrics to measure actual vs. planned objectives
Support the development of Six Sigma analysts by delivering training and providing coaching
Builds customer relations internally and externally to support efficient process development and follow through
Performs project planning for improvement (Kaizen, Yokoten, Project Charting, projects with probabilistic data “Lean Green Belt” to more complex issues and possibilities to analyze data, DMAIC action deployment).
Sets up the process flows based on services/products of the Global Bombardier Value Stream Maps (VSM) with support of the supervisors and/or managers
Champion standard operational excellence frameworks across the site to establish process consistency and eliminate reliance on tribal knowledge.
Participate in and mature the site’s tiered accountability structures, ensuring operational roadblocks are escalated efficiently.
Conduct regular process observations (Gemba) to optimize flow and coach local teams in data-driven problem-solving.
Manage and validate tracking tools—whether physical or digital—to ensure site metrics support reliable decision-making.
Execute targeted improvement initiatives (Kaizens) that directly improve site performance, lead times, and asset productivity.

How to thrive in this role?

Typically, 5 years of proven experience in process management improvement
Working knowledge of Quality Management System, Organization & Methods Systems, Organizational Development, and Process Workflow Analysis, preferably within the aerospace or a related industry
Bachelor’s degree in Business Administration or related field or equivalent experience
A Green Belt Certi