Staff Data Center Operations (DCO) Engineer

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We are looking for an experienced Data Center Operations (DCO) Engineer to join our Network Infrastructure team. Reporting to the Director of Network Infrastructure, you will:

• “Rack & Stack” – Install servers and network infrastructure into production data centers; pack and unpack servers, network hardware, and other related equipment.
• Install structured fiber optic plants in production data centers, completing all host and network cabling within the facilities.
• Troubleshoot issues within production data center infrastructure; repair or replace server and network components, as well as associated infrastructure.
• Collaborate with other teams to schedule, execute, and validate break/fix activities; engage and assist Remote Hands and other third parties as needed.
• Plan and schedule installations, maintenance, and break/fix activities; work with engineers to ensure all installed equipment is fully validated.

What We’re Looking for (Minimum Qualifications) 

• 5 or more years of experience working with Production Data Center environments
• U.S. citizenship is required for this position due to the nature of the customers assigned to this role.
• Deep understanding of various types of servers, network devices, optics, fiber, copper 
• Experience with engaging remote Data Center “Smart Hands”
• Experience with the LINUX/UNIX command line, BIOS, OOB mgmt (ILO, iDRAC, IPMI, etc)

What Will Make You Stand Out (Preferred Qualifications)

• Willingness and ability to travel domestically and internationally up to 50% of your time
• Ability to lift and carry up to 50 pounds repeatedly and regularly
• On-call duty is not required but occasional after hours work will be involved

#LI-Remote

#LI-CM3

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$1—$1 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout thei