Front Desk Receptionist

Job DetailsLevel: ExperiencedJob Location: New York - New York, NY 10004Position Type: Part TimeEducation Level: High SchoolSalary Range: $18.00 - $18.00 HourlyTravel Percentage: NegligibleJob Shift: AnyJob Category: Admin - ClericalPOSITION SUMMARY:

The Front Desk Receptionist is responsible for performing clerical support for the various departments; communicating information regarding NYFA activities and response to requests; and providing timely and accurate distribution of materials. The Front Desk Associate assists incoming guests and acts as the first point of contact for visitors, students, faculty, and staff, and answers any questions they may have. The individual in this role is also responsible for answering phones, transferring calls, answering questions over the phone, and taking messages. 

REPRESENTATIVE RESPONSIBILITIES:

Provide quality service to all individuals including employees, students and guests
Serve as frontline resource to entire building
Answer phones for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages as well as e-mails
Assist staff with copying, filing, mail and data entry
Respond to inquiries from staff, other educational institutions and the public for the purpose of providing information and/or direction
Support assigned administrative personnel for the purpose of providing assistance with their administrative functions

QualificationsKNOWLEDGE AND COMPETENCIES:

Experience working with others, preferably in customer service/office setting.
Ability to multi-task
Ability to maintain regular attendance and be punctual
Ability to interpret and communicate the policies, procedures, and services of the school
Ability to maintain moderately complex records and ensure their confidentiality
Ability to follow verbal and written instructions
Ability to work under pressure and meet deadlines
Ability to communicate courteously and tactfully with students, teachers, parents and the general public

EXPERIENCE, EDUCATION, CERTIFICATION: 

High school diploma or GED
Experience with personal computers with emphasis of spreadsheets
Must be knowledgeable in MAC platforms and Microsoft Office Applications
Customer service experience needed
Flexible availability
Availability for nights and weekends a must

New York Film Academy (“NYFA”) is an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race, creed, color, sex, gender, gender expression, gender identity, sexual orientation, age, religion, national origin, ancestry, mental disability, physical disability, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by law.