Senior Salesforce Scrum Master with ACTIVE Secret or Public Trust- Remote

*We are open to supporting 100% remote work anywhere within the U.S.* 

The Work: ICF seeks a skilled Scrum Master to lead a Salesforce implementation project for the US Department of Transportation. The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology.

What You Will Do:

• Guide a cross-functional Agile team in delivering a Salesforce-based SaaS solution.

• Facilitate Agile ceremonies (e.g., daily stand-ups, sprint planning, retrospectives, and reviews) to ensure efficient team collaboration and delivery.

• Collaborate with customer stakeholders to gather requirements, refine user stories, and design system features (e.g., workflows, processes).

• Ensure the project meets DoD and federal government security and compliance standards, supporting efforts to obtain Authorization to Operate (ATO).

• Remove team impediments and shield the team from external distractions to maintain focus on sprint goals.

• Support gate reviews for system and acquisition lifecycle checkpoints, ensuring timely delivery of required documentation.

• Promote effective communication between technical teams, stakeholders, and leadership to align on project objectives and progress.

• Assist in delivering user training to ensure effective adoption of the new system.

• Maintain Agile artifacts (e.g., product backlog, sprint backlog) and track progress using tools like Jira or equivalent.

What You Will Bring With You:

• 5+ years as a Scrum Master leading Agile teams, preferably on Salesforce or SaaS implementation projects.

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Scrum Master certification required.

• Candidate must have a Public Trust or an Active Secret clearance

• U.S. Citizenship is required due to federal contract requirements

• Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.

What We Would Like You To Bring With You:

• Proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite.

• Understanding of federal government security standards and experience supporting ATO processes.

• Experience working with federal government clients.

• Familiarity with Salesforce, including its general functionality and the use cases it supports.

• Project Management Professional (PMP) certification.

• Prior experience delivering user training or creating technical documentation.

• Background in data migration projects.

Professional Skills:

• Highly effective analytical, problem-solving, and decision-making capabilities.

• Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.

• Excellent communication and interpersonal skills to interface effectively at all levels of ICF and the client.

• Organized, detailed, and able to prioritize and multitask.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation,