Production & International Shipping Coordinator

Production & International Shipping Coordinator
Location: Alpharetta, GA

U.S. Citizens or Green Card Holders Only – Sponsorship Not Available

About the Role
We are seeking a highly organized and hands-on professional to oversee daily shift operations while managing all aspects of international shipping and documentation. This role requires a strong focus on safety, production efficiency, and global logistics coordination.

Key Responsibilities

• Oversee day-to-day shift operations with a strong emphasis on safety, quality, on-time delivery, and cost control.
• Serve as the first point of contact for operators regarding mechanical failures or production issues.
• Monitor and input key production data to track KPIs related to efficiency, downtime, inventory, and output.
• Coordinate with other departments to ensure production goals are achieved in a timely and cost-effective manner.
• Support continuous improvement initiatives and enforce plant control procedures; recommend improvements to the Plant Superintendent.
• Prepare freight quotes and Proforma invoices for customer orders.
• Manage and maintain all shipping and export documentation for international orders, ensuring compliance with customs and regulatory requirements.
• Maintain accurate customer profiles, documentation SOPs, and task-specific instructions for international clients.
• Liaise with the sales and customer service teams to ensure accurate and timely order processing and issue resolution.
• Provide general support to the SRI operations team as needed.
• Ensure adherence to company policies, safety standards, and regulatory compliance (including international shipping laws).

Requirements

• U.S. citizenship or green card holder status required (no visa sponsorship available).
• Experience with international shipping, including knowledge of customs regulations and export documentation.
• Proficiency in FedEx shipping software and Microsoft Office, especially Excel.
• DOT/DG certification preferred.