Assistant Director, Student life Operations

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

475 Alumni Rd, Rochester, New York, United States of America, 14627

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

200205 Student Activities-Stu Life

Work Shift:

UR - Day (United States of America)

Range:

UR URG 106 H

Compensation Range:

$21.36 - $29.90

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Ensures student organizations have successful activities in student life spaces and that University space is used effectively and efficiently. Oversees several key student focused services supporting community building and well-being. This role is expected to stay abreast of current trends within student unions. They are a member of the University Student Life Operations team supervised by the Director of Student Centers & Services.

ESSENTIAL FUNCTIONS

 Reservations & Activity Oversight

• Oversee all reservation requests from student organizations and lead a team of student employees in processing, reviewing, approving, and managing requests.
• Coordinate the biannual advanced reservation process for student organization events in tandem with ECM’s department major event process.
• Provide recommendations for department reservations in student life spaces.
• Meet with and develop resources for student organization leaders.
• Serve as the department expert in EMS (Event Management System).
• Serve as the department liaison to Event & Classroom Management for reservations, and coordinates student organization reservation requests with other University departments including, but not limited to:
  • Athletics
  • Libraries
  • Music Department
  • Program of Dance & Movement
  • Residential Life
  • Theatre Department
• Use independent judgement to navigate simple and complex reservation and space conflicts. 
• Create processes and policies related to reservations, usage of space, equipment usage, and other services overseen by this position.
• Review, approve, and make recommendations on student organization activity registration forms and exception requests to ensure compliance with student life policies.
• Educate student organization advisors on policies, space usage, and resources student organizations can use to make their activities successful. Participates in advisor training.
• Compile/analyze/present data on space usage and advises on capital improvements, space reallocation, and contributes to identifying the space needs of campus.

Services Management

• Develop and manage budgets associated with each service area to ensure fiscal responsibility and effective budget planning.
• Oversee the process by which student organizations and departments request event supplies and equipment from Student Centers & Services.
• Manage and maintains department event equipment as well as coordinates the storage, replacement, and purchasing of event equipment.
• Supervise the operation of the student organization supply closet, including the inventory, promotion, and policies around usage.
• Oversight of the various promotional and marketing opportunities available in Student Center & Services’ portfolio of buildings, including but not limited to, banners, chalkboards, expression wall, information tables, and awareness displays.
• Manage the mobile box office door sale program.
• Coordinate the University mascot program.
• Compile reports, evaluates data, and makes recommendations to department leadership regarding improvements and changes to services to better meet campus needs.

Student Employment:

• Supervise, hire, train, and evaluate student staff who are employed in the Student Life Assistant and Reservations Assistant positions (~15 student employees).
• Utilize student development theory to enhance the department’s student employment progra