Client Services Associate

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Raleigh, NC Assistive Care State Programs home care office. If you are looking for an exciting career opportunity in a growing industry, an Associate could be the position for you!

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager.

Client Services Associate Responsibilities:

• Focused on assisting the manager in delivering and coordinating client services
• You’ll help lead field staff in providing quality home care while increasing your office’s caseload through long-term relationship building with clients, referral sources, payors and community organizations.
• Sharing responsibility for your team, you’ll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).

Client Services Associate Qualifications:

• Prior health care, home care and recruiting experience a plus)
• A demonstrated record of strong interpersonal skills and goal achievement
• Ambition to grow and advance beyond current position
• Strong PC and communication skills (including solid phone marketing & data entry ability)

Why you'll love BAYADA:

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace: proud to be recognized as a Best Place To Work by Newsweek, Forbes, and Glassdoor.
• Weekly pay
• Work life balance: Monday-Friday 8:30-5pm hours
• AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
• Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
• Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
• Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
• Check out our blog: https://www.bayada.com/search?q=Newsweek
• Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits

 

 

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 5