Lead Business Analyst – Global Office Moves and Design

Overview

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.   

 

Location Requirement: Candidates must reside within 50 miles of our corporate headquarters located in Johnston, RI.

 

Work Flexibility: This is a primarily remote role during standard business hours, with flexibility required to support global teams. 

 

On-Site Presence: Travel to our offices will be needed based on business needs. 

 

 

 

Responsibilities

Are you ready to make a real impact and grow your career in a role that blends technology, innovation, and cross-functional collaboration? We’re looking for a driven professional to join our small but mighty team focused on enabling cutting-edge technical capabilities across our office spaces. 

 

Why You’ll Love This Role: 

• High Visibility: Work across departments including real estate, facilities, and Hobbs Brook, gaining exposure to the full organization. 

• Career Growth: Learn directly from a 20+ years tenured employee and position yourself for future global opportunities. 

• Build from the Ground Up: Play a key role in designing and implementing technology in new buildings as part of our expansion. 

• Strategic Impact: Help shape how technology supports business operations and drives efficiency. 

 

At FM, we are seeking a Lead Business Analyst to join our Global Enablement Services organization, responsible for Global Office Moves and Designs. 

 

Your main responsibilities will include managing technical timelines, budgets, and deliverables. Ensuring spaces are operationalized with the right infrastructure, IT setups, and hybrid work technologies. Driving execution aligned to our modern workplace standards. This role requires leadership and collaboration as you will work closely with Real Estate, Construction, Infrastructure, Security, and Facilities to ensure coordinated and timely delivery across all touchpoints.  

 

In addition to your responsibilities, you will also participate in strategic projects. You will conduct extensive research and analysis to evaluate the practicality and potential effects of these initiatives. Working closely with team members, you will establish project goals, scope, and benchmarks for success, ensuring they align with the organization's objectives. Including but not limited to documentation of standards and developing playbooks.  

 

About the Team: You’ll join a close-knit team with growing demand and increasing influence across the organization. This is a collaborative, fast-paced environment where your ideas and contributions will be valued from day one. 

Qualifications

At least 6 years of general business analysis experience, with a minimum of at least 4 years' experience in technical project management, ideally in office builds, relocations, or workplace transformations.  

 

Must have experience reading and interpreting blueprints/technical drawings  

 

Additionally, you should possess the following...  

 

Technical Knowledge and Skills  

• Strong knowledge of networking (LAN, Wi-Fi, cabling standards/low voltage) and AV systems.  

• Solid grounding in IT operations, digital signage, and collaboration tools such as Microsoft Teams.  

• Experience in managing cross-functional and global teams, vendor contracts, and delivering multiple concurrent initiatives.  

• Familiarity with IT security principles related to both physical and digital environments.  

• Proficiency with project management tools (e.g., MS Project, Smartsheet, Confluence).  

• Experience gathering requirements, functional design, and working with business processes.  

• Demonstrated capability in effectively managing multiple projects of considerable scope and complexity concurrently, collaborating with project teams comprising 5+ individuals.  

Soft Skills  

• Motivated to stay abreast of industry techniques and tools in business analysis.  

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