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Technical Account Manager
CogniteUnited Statesfull_timeVerifiedPosted 21 Oct 2025
About the role
About CogniteEmbark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future.
Learn more about Cognite hereCognite Product Tour 2025Cognite Product Tour 2024Cognite Product Tour 2023Data Contextualization Masterclass 2023
Our valuesImpact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.
Global Strategic Services at Cognite is focused on helping our top-tier customers drive successful outcomes through the totality of what Cognite has to offer.
The Global Strategic Services team will embody togetherness through cross-functional collaboration across Cognite. From taking over the baton from Field Engineering in pre-sales to supporting customers beyond First value, collaborating with Value Engineering to build value roadmaps across business divisions, supporting our Service team to deploy, validate and further enhance our Service offering optimized for Value and Adoption, co-developing adoption programs and catalyzing end-user interaction and feedback to Product Management, to working with Customer Enablement to scale learnings into our 1:many initiatives. TAMs will also be a catalyst to help Account Management drive successful Expansions and Renewals.
The Global Strategic Services team at Cognite will be Curious and Open at heart – working to understand and empathize with both our end users as well as different functions within Cognite, in a way that brings out the best in all of us.
At Cognite, Technical Account Managers (TAMs) are trusted advisors responsible for helping strategic customers realize tangible value from Cognite Data Fusion (CDF) and accelerate scalable outcomes. They play a central role in delivering on our Scaling Engine ethos; collaborating across Services, Product, Engineering, and Account Teams to ensure our technology is deployed with excellence, adopted with purpose, and expanded with value.
TAMs lead the technical relationship across the customer lifecycle: from validating architectural decisions during pre-sales, to supporting deployment and operationalization post-First Value, and ultimately co-owning technical alignment for expansion and renewal. They are also essential in enabling our partner ecosystem, ensuring solution integrity, and elevating the Cognite experience through feedback loops to Product and Customer Enablement.
This role is a hybrid role based out of our office in Phoenix, Austin, or Houston
Learn more about Cognite hereCognite Product Tour 2025Cognite Product Tour 2024Cognite Product Tour 2023Data Contextualization Masterclass 2023
Our valuesImpact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.
Global Strategic Services at Cognite is focused on helping our top-tier customers drive successful outcomes through the totality of what Cognite has to offer.
The Global Strategic Services team will embody togetherness through cross-functional collaboration across Cognite. From taking over the baton from Field Engineering in pre-sales to supporting customers beyond First value, collaborating with Value Engineering to build value roadmaps across business divisions, supporting our Service team to deploy, validate and further enhance our Service offering optimized for Value and Adoption, co-developing adoption programs and catalyzing end-user interaction and feedback to Product Management, to working with Customer Enablement to scale learnings into our 1:many initiatives. TAMs will also be a catalyst to help Account Management drive successful Expansions and Renewals.
The Global Strategic Services team at Cognite will be Curious and Open at heart – working to understand and empathize with both our end users as well as different functions within Cognite, in a way that brings out the best in all of us.
At Cognite, Technical Account Managers (TAMs) are trusted advisors responsible for helping strategic customers realize tangible value from Cognite Data Fusion (CDF) and accelerate scalable outcomes. They play a central role in delivering on our Scaling Engine ethos; collaborating across Services, Product, Engineering, and Account Teams to ensure our technology is deployed with excellence, adopted with purpose, and expanded with value.
TAMs lead the technical relationship across the customer lifecycle: from validating architectural decisions during pre-sales, to supporting deployment and operationalization post-First Value, and ultimately co-owning technical alignment for expansion and renewal. They are also essential in enabling our partner ecosystem, ensuring solution integrity, and elevating the Cognite experience through feedback loops to Product and Customer Enablement.
This role is a hybrid role based out of our office in Phoenix, Austin, or Houston
What You'll Do
- Architect with Impact: Work with central customer IT teams to align on a target architecture for CDF across their enterprise and ensure fit within their ecosystem.
- Collaborate Across Pre-Sales and Field Engineering: Partner with Field Engineering and Solution Architects during pre-sales to ensure technical continuity into deployment. TAMs provide customer context and future-state alignment to help accelerate early value realization and ensure a strong post-sale handover.
- Deploy with Confidence: Guide secure solution deployments (IAM, networking, data pipelines), ensuring alignment with Cognite best practices and supportable design.
- Drive Value Realization: Partner with Customer Success, Services Delivery, and Value Engineering to align architecture and use case roadmap with customer business goals.
- Support Scalable Adoption: C
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