Dir of Building Operations

Company

Federal Reserve Bank of Boston

As part of the Central Bank of the United States, the Federal Reserve Bank of Boston works to promote sound growth and financial stability in New England and the nation, and to ensure the integrity and efficiency of the country’s financial system. The Bank’s Real Estate Services Group (RESG) contributes to this mission by managing and maintaining the Bank’s real estate and related assets, and providing both Bank staff and prestigious tenant firms with timely, effective, and cost-efficient building services through best business practices and innovative technology. RESG staff run the gamut from building engineers to space designers, project managers to business analysts. We believe our employees are our greatest asset.

We offer an enviable employee value proposition: in compensation; a comprehensive benefits package; a fully-funded pension plan and a 401k match, as well as tuition reimbursement and free membership in our state-of-the-art onsite fitness facility.

Director of Operations

As part of the Central Bank of the United States, the Federal Reserve Bank of Boston works to promote sound growth and financial stability in New England and the nation, and to ensure the integrity and efficiency of the country’s financial system. The Bank’s Real Estate Services Group (RESG) contributes to this mission by managing and maintaining the Bank’s real estate and related assets, and providing both Bank staff and prestigious tenant firms with timely, effective, and cost-efficient building services through best business practices and innovative technology.  RESG staff run the gamut from building engineers to space designers, project managers to business analysts. We believe our employees are our greatest asset.

We offer an enviable employee value proposition: in compensation; a comprehensive benefits package; a fully-funded pension plan and a 401k match, as well as tuition reimbursement and free membership in our state-of-the-art onsite fitness facility.

Job Summary

Reporting to the Assistant Vice President, the Director of Operations (DO) is responsible for the management and continuous improvement of building operations and employee development within the Operations Unit at the Bank’s 1 million sq.ft. facility. The DO develops long-term building engineering strategy and business plans to meet operational goals and energy management targets. The DO provides leadership to all building engineering and operations personnel in order to ensure the safe and efficient operation of the property; delivers cost effective solutions for repair, maintenance, service and supply requirements; and ensures superior customer service.

Principal Accountabilities

Provide leadership, direction, and support to building engineering staff to facilitate the effective management of the property; assist in managing building engineering staff resources, including hiring, training and development, and conducting and/or monitoring performance and evaluation process. Set direction for team goals.  Ensure consistent level of engineering support and monitor staffing levels. Provide high level technical leadership and support to building engineering staff.  Champion learning, continuing education, professional certification, Massachusetts State licensing, and problem solving to achieve technical excellence among the staff.  Research and monitor current best practices and collaborate with consultants, contractors, counterparts in the Federal Reserve System (FRS) and others to ensure all maintenance, operations, construction, and building engineering problems are solved effectively using state-of-the-art design criteria. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Responsible for development and management of repair and maintenance, utility and operations budgets for the building. Develop and implement short and long range objectives with respect to staffing levels, maintenance initiatives, building and system upgrades, and project planning. Ensure that all objectives are met within budgetary and time constraints. Use systematic measures to promote energy awareness and conservation across building operations. Champion consolidated energy conservation programs to achieve maximum results from Bank staff and tenants. Support the implementation of FRS wide initiatives. Represent the Bank on FRS strategic workgroups and committees.  Drive the use of building systems optimizing the available technology, systems, and programs to efficiently and effectively run the building. Collaborate with FRS teams, RESG staff and the Bank’s procurement department in optimizating vendor contracts for building engineering services.  Oversee outside contractors to ensure building sy