Administrative Assistant-Crisis Center Unit (CSU)

Job Description:

Job Title: Administrative Assistant-Crisis Center

Location: Indianapolis, IN

Department: Client Access

Employment Type: Full-time

Job Summary:
Join our dedicated team as an Administrative Assistant, where you will play a vital role in supporting the operational needs of our Crisis Center. Your contributions will ensure a smooth and efficient workflow, allowing us to provide essential services to those in need. In this role, you will manage office tasks, assist with scheduling and documentation, and provide essential support to staff, clients, and stakeholders. If you are organized, customer service-oriented, and passionate about making a difference, we want you on our team!

As an Administrative Assistant, you will create a welcoming and organized environment for the team, ensuring that administrative needs are met with professionalism and care. Your work will directly contribute to the success of our mission to support individuals in crisis.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Maintain office organization and ensure a clean and functional workspace.
• Manage administrative records, including entering data and completing required documentation.
• Handle office correspondence, including answering phone calls, relaying messages, and communicating with staff and stakeholders.
• Order office supplies and oversee equipment maintenance to ensure smooth operations.
• Schedule meetings and coordinate meeting logistics, including selecting meeting facilities, equipment, and meals for conferences.
• Take and maintain meeting minutes for mandatory meetings and share them with relevant parties.
• Ensure accurate data gathering and summarization for meetings or conferences.
• Keep updated lists of phone numbers, addresses, and colleague contact details.
• Distribute mail, messages, and correspondence to team members.
• Assist with administrative record-keeping and ensure all necessary documentation is completed on time.
• Ensure adherence to HIPAA and confidentiality requirements at all times.

Education, Experience, and/or Credential Qualifications:

• High school diploma or equivalent. Experience in office administration or a related field is preferred.

Additional Qualifications:

• Ability to manage multiple tasks and maintain organization.
• Strong communication skills, with the ability to interact effectively with colleagues and visitors.
• Customer service-oriented with a focus on supporting the needs of the team.
• Proficient in Microsoft Office and other relevant software.
• Reliable, responsible, and dependable, with a flexible attitude toward changing priorities.

Physical Requirements:

• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that prom