Senior Manager, Developer Relations

Senior Manager, Developer Relations

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. 

Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. 

We are a Gartner leader, high-growth Identity Security SaaS organization: the only company with a multi-tenant, micro services-built SaaS IGA solution and AI and machine learning Identity Security platform. Organizations don’t know what data they have; let alone where it resides and crucially, and we help them answer those key questions. Identity security is the central control point for risk management for the enterprise: the easiest way to implement your digital transformation faster and reduce risk.

The Role:

SailPoint is seeking a Developer Relations Manager to join our Product team. We are looking for someone with passion, enthusiasm, and technical depth who can enable our customers to extend the SailPoint platform to meet their needs. The Developer Relations Manager will lead our team of Engineers, Developer Advocates and Dev Community program manager. In this role, you'll be at the forefront of our SaaS platform strategy, be an advocate for our customers and partners, and partner with our Product Management and Engineering teams leadership to build new functionality.

Responsibilities:

• Define and execute a vision for SailPoint developer success that aligns with business outcomes and SailPoint's long-term platform strategy
• Mentor and grow a team of developer advocates and engineers to deliver industry-leading developer tools
• Partner with Engineering, UX, and Product teams to build and improve the developer experience, SDKs, APIs, documentation, and developer tools based on community feedback
• Drive the creation of technical resources, best practices, and self-service tools that help developers succeed in extending SailPoint's Identity Security Cloud platform
• Identify and remove pain points in the developer journey, making it easier for developers to onboard, build, and succeed with SailPoint
• Stay current, continuously evaluating emerging technologies, frameworks, and best practices to establish SailPoint as a leading developer-friendly platform for the identity security industry
• Build Developer Community programs in collaboration with the SailPoint Community team to drive developer engagement, adoption, and success among customers, partners, and aspiring SailPoint developers
• Educate and empower partners to extend and build robust solutions for SailPoint customers
• Liaise with Marketing, Sales, and Customer Success to showcase SailPoint's developer tools and platform extensibility with prospects and customers

Qualifications:

• Degree in Computer Science or equivalent preferred, or relevant work experience.
• Strong communication skills
• 10+ years of relevant work experience, including previous experience managing the Developer Relations team at a SaaS company
• At least one year of experience of building web applications utilizing web service APIs - Proficient in broad range of programming languages (C++, Ruby, Python, Java, .Net, Node.Js, or Etc.)
• Proven ability to manage complex projects or programs.
• Experience with configuring, developing, and deploying scalable applications within web/application frameworks and servers (Apache/Tomcat, Spring, J2EE, Rails, etc.)
• Knowledge of API architectures
• MVC design patterns (implemented in Struts, Grails, Ruby on Rails, etc.)
• Knowledge of Amazon Web Services.
• Familiarity with a flavor of UNIX (Linux, Solaris, HP-UX, etc.) and Windows.
• Knowledge and understanding of networking concepts.
• Agile/Scrum development methodology.
• Authorization and authentication standards and protocols (SAML, OAuth, Kerberos, etc.)

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibil