Principal Consultant, Cloud Platform Operations (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike Services is seeking a Senior Platform Operations Consultant responsible for the planning, deployment, and operational support of the CrowdStrike Falcon Cloud Security platform and related applications. The Senior Platform Consultant role requires a wide range of technical skills such as knowledge of cloud security best practices, configuration management, CI/CD pipelines, containerization, scripting, and infrastructure as code.

The Senior Platform Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization, and follow-on support for the CrowdStrike cloud modules & applications including Cloud Workload Protection (CWP), Cloud Security Posture Management (CSPM), and Application Security Posture Management (ASPM).

What You’ll Do:

• Deployment and Operations activities may include

• Deployment and Operations activities may include:

• Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules

• Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform

• Troubleshoot customer deployment issues across small to large enterprises

• Utilize and engineer native and 3rd party software deployment technologies

• Develop scripts and processes around Falcon sensor deployment

• Plan and report software deployment status

• Work closely and collaboratively with customer information technology teams

• Provide mentorship and guidance to the Platform Operations team, fostering a culture of innovation and continuous improvement

• Conduct training sessions to promote the adoption of cloud platform best practices across the organization

• Leveraging CrowdStrike applications to support customers in vulnerability and asset management

• Assist customers with the integration of CrowdStrike into existing tools

• Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data

• Work closely and collaboratively with Platform Operations team to lead educational series for the Falcon Cloud Security and related applications

• Facilitate working relationship between product, engineering, and other cross-functional teams

Examples of projects include:

• Guiding customers that want to deploy (Falcon) agents to ECS Fargate or Google Cloud Run.

• Guiding customers deploying Falcon Helm charts or Operators to Kubernetes clusters.

• Helping customers to integrate Falcon (CSPM) with AWS accounts, GCP projects, or Azure tenants with Bash, Terraform or APIs

• Ability to travel up to 25% of the time

What You'll Need:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 8+ years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

• Cloud platform expertise and certifications for AWS, Azure, and/or GCP

• Extensive knowledge of cloud and container deployment technologies

• Strong knowledge of CSPM

• Expertise in Linux administration and usage of CLI

• Extensive experience scripting with Bash and/or Python (PowerShell is a plus)

• Proficiency Windows, Mac, and Linux platforms

• Comprehensive customer facing consulting experience

• Strong proficiency of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.

• Excellent communication and collaboration skills

• Broad experience in overall cloud, computer