Senior Sales Operations Manager

About ControlUpControlUp is the market leader in Digital Employee Experience management, giving organizations increased visibility and control over employees' digital experience, no matter where they work and no matter where infrastructure lives, on-premises or in the cloud.
Our CultureWe are a fast-growing company and looking for great people to join us on the road to world domination. To become a ControlUpper, you should be a team player, a positive thinker, eager to learn, and an obstacle-crusher.
Sound like you? Submit your resume today!
Who we’re looking forWe are looking for a highly analytical and strategic Senior Sales Operations Manager to optimize and elevate our sales processes, tools, and metrics within a rapidly growing SaaS environment. The ideal candidate will have a deep understanding of sales operations, data analysis, and process improvement, with a proven track record of supporting sales teams to achieve and exceed their goals. This role is vital for driving efficiency, scalability, and alignment across our sales organization, ensuring that our team is empowered to deliver outstanding results.
Preference will be given to candidates who are located in Fort Lauderdale metro area.

Responsibilities:

• Sales Process Optimization: Lead the continuous refinement and optimization of our sales processes to enhance efficiency, scalability, and alignment with overall business objectives.
• Quoting & Deal Desk:
Pricing Strategy & Approvals: Play a key role in developing and managing pricing strategies and execution of those strategies.
CPQ System Ownership: Own CQP system implementation in partnership with MIS team, ongoing operation and enhancements to the CPQ system, sales team support and enablement on company pricing guidelines.
Deal Structuring: Collaborate with Sales VPs on large strategic deals to evaluate a deal’s financial and strategic impact and propose any adjustments if necessary. Collaborates with sales, finance, and legal teams to optimize deal structures.

• Annual Territory Planning: Optimize the allocation of sales recourses to maximize revenue, market coverage, and sales efficiency. Design sales territories through territory mapping, account segmentation, and evaluating sales coverage models depending on company strategy and market conditions.
• Strategic Advisor: Partner with sales leadership to develop and implement strategies that drive sales growth and efficiency.
• Business Alignment: Ensure sales operations align with overall business goals and objectives, providing insights and recommendations for improvement.
• Sales Forecasting & Pipeline Management: Collaborate with sales leadership to develop accurate sales forecasts and maintain pipeline management best practices.
• Training & Enablement: Partner with Sales Enablement to deliver ongoing training and development programs that equip the sales team with the knowledge and tools they need to succeed.
• Sales Tools & Technology Management: Oversee the selection, implementation, and optimization of sales tools to ensure they meet the needs of the sales team and align with overall company strategy.
• Complex Project Management and Collaboration with Cross-Functional Teams: Work closely with Marketing, Product, Finance, and other key stakeholders to ensure alignment and effective execution of sales strategies. Manage large-scale projects, (such as implementation of a new CPQ system or prospecting intelligence dashboards).
• ·Data Analysis & Reporting: Analyze sales data to provide sales leadership with actionable insights into pipeline health, forecast accuracy, and performance metrics.

Qualifications:

• B2B SaaS/Domain Expertise: Minimum of 8+ years of experience in sales operations within a B2B SaaS company, preferably with experience in high-growth environments
• Sales Operations Experience: Demonstrated success in optimizing sales processes, managing sales tools, and providing data-driven insights to senior leadership
• Analytical Skills: Strong proficiency in data analysis and the ability to translate complex data into actionable insights. Advanced skills in Excel, CRM systems, and analytics platforms
• Project Management: Proven ability to manage multiple projects simultaneously, with a focus on delivering high-quality results on time
• Communication & Leadership: Exceptional communication skills, with a track record of effectively leading cross-functional initiatives
• Adaptability & Problem-Solving: Ability to thrive in a fast-paced, dynamic environment, with a proactive approach to problem-solving and process improvement
• Strategic Mindset: Stron