Sales Enablement/Operations Director

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. 

Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. 

Why is Arine a Great Place to Work?:

Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.

Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market.

Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. 

Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.

The Role:

This is a unique opportunity for a Sales Enablement/Operations Director to help establish processes and drive standards to enable a large sales and account management teams in a fast-paced/high growth environment. This individual will work across sales, account management, and various functional areas to support the sales process from deal origination to closing. This includes sales content creation, RFP responses, proposals, prospect-specific QAs, etc. Initially, this individual will also be responsible for sales administration tasks including CRM, forecasting and pipeline, and territories tracking & reporting. This individual will report to and work very closely with the Head of the Commercial organization at Arine.

What You’ll be Doing:

• Enable the sales process through onboarding, training, and developing meaningful content to support the sales cycle that will directly impact the growth of our business 
• Collaborate with sales leadership to establish and track key performance indicators (KPIs) to measure and improve sales efficiency and effectiveness
• Coordinate the RFP process and have ownership over creation and coordination of responses, leveraging our internal knowledge database and Subject Matter Experts (SMEs), etc. 
• Project manage the completion of proposals and quote requests with our internal and external stakeholders for items such as: pricing, analyses, metrics, and written responses such as FAQs
• Support prospect-specific resource/content customization, including creating slide decks, one pagers, etc. by leveraging existing content and collaborating with marketing 
• Forecasting, tracking CRM activities and reporting, and supporting daily sales operations
• Serve as an internal process expert, working to promote and iterate on internal processes
• Present and lead internal meetings to kick off proposals and train the sales team
• Routinely update and refresh our knowledge database to ensure the sales team is armed with accurate and up to date content
• In partnership with marketing and product, assist in developing sales playbooks per solution, develop and deliver advanced training programs ensuring experienced sales and success team members understand new/updated product features, benefits, and value propositions
• From sales reps onboarding to advancement, ensuring that individuals have an in-depth