Overview

Under the supervision of the Nurse Manager and/or the Administrative Supervisor, assists with planning, organizing, implementing, and evaluating the staffing needs within the Department of Nursing. Promotes positive relationships with all staff and departmental leaders.

Responsibilities

Prepares and maintains accurate schedules and attendance records.

Consistently communicates staffing changes to the unit by telephone, text message and/or computer.

Strives to provide optimal staffing as per staffing plan for each assigned nursing unit and escalates appropriately when goals cannot be met due to resource limitations.

Adheres to safe scheduling practices.

Maintains accurate records such as unplanned absences (call-ins), Patient Attendant requests, Charge Nurse requests for increased staffing due to high acuity, low census process, etc.

Demonstrates the ability to use the appropriate scheduling codes for documentation (i.e. 0645-12, 1445-4, 1845-4 1845-12, x0645-12, x1445-4, x1845-4, x1845-12, INT-FMLA, etc.)

Applies pay codes accurately (i.e. CTO, CTO/A, EA, AWOL, SICKLEAVE)

Uses the electronic staffing and scheduling module and time and attendance module while assisting Managers/TLs or Charge nurses as appropriate.

Demonstrates a working knowledge of each unit's "Master Staffing Plan" and flexible caregiver hours.

Ability to make fair and consistent staffing adjustments based on call ins, acuity changes, census, caregiver hours, experience of staff, and recommendation of the Manager, Team Leader, Charge Nurse and/or Nursing Supervisor.

Routes information and telephone calls to the appropriate person.

Effectively communicates in a clear, concise manner to the Manager/Team Leader, Charge Nurse and/or Nursing Supervisor.

Understands the short notice time off process and adhere to staffing guidelines

Prepares daily staffing huddle forms.

Communicates staffing needs accurately to the Administrative Supervisor

Demonstrates knowledge of attendance policies; maintains attendance records and generates unit reports at the predefined intervals.

Completes assigned tasks in a timely manner.

Adjust personal schedule to meet the needs of the department.

Attends in-service programs, all required training/education, and unit/department/service meetings          

 

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

High school diploma or GED required. Typing skills (30 wpm), strong interpersonal skills; must be able to work in stressful situations; practices professional telephone courtesy at all times; and must have computer skills.

 Must be able to read, write legibly, speak, and comprehend English. 

 

WORKING CONDITIONS

 

WORK CONTEXT

• Communicate with different personalities and engage in face to face discussion
• Must be able to communicate clearly and accurately
• Must be able to talk to others to convey information effectively.
• Must be able to use electronic mail, telephone and texting
• Must be able to deal with conflict
• Must be able to receive delegation
• Must be able to work in groups
• Able to listen to and understand information and ideas presented through spoken word
• Must be able to perform structured and unstructured work
• Must be able to meet time pressure and time lines
• Must be able to perform in exact and accurate manner

 

PHYSICAL FACTORS

• Physical presence onsite is essential.
• Vision and hearing normal or correctable to within normal range.
• Able to perform duties with or without reasonable accommodations