Rail Car Maintenance Supervisor

Date Opened: Monday, May 12, 2025 12:00 AM

Close Date: Tuesday, June 10, 2025 12:00 AM

Department: Charlotte Area Transit System Department

Transit & Rail Maintenance

Salary: $73,630.73 - $92,038.42 Commensurate with Experience

SUMMARY

The incumbent is responsible for providing direction to Rail staff, Leads, Senior Technicians, Maintenance Assistants, and Technicians of the Charlotte Area Transit System (CATS) Rail Car Maintenance department. The Lead supervisor is an active frontline supervisory position.

This position will assist the Rail Car Maintenance manager in the guidance and direction of the department and will assume responsibilities in the absence of the manager. In addition to providing advice on repairs for Siemens S70 Light Rail Vehicles and Street Cars’ systems and subsystems encompassing electronic, mechanical, and electro-mechanical maintenance work.

The incumbent will assist with management, supervision, project management, LRV acceptance, provide vehicle-related direction and guidance, and direct complex and specialized troubleshooting. Responsible for ensuring and providing oversight of shifts, adherence to LRV revenue requirements, and reviewing associated administrative documentation to verify preventive and corrective maintenance completion. This position has considerable latitude for independent judgment and action within established guidelines.

Personnel in this class are responsible for supervising, providing guidance, and working with personnel in the inspection, repair, calibration, overhaul, project management and modification of various electronic and electro-mechanical equipment in a shop environment on the assigned shift. Responsible for assigning equipment and personnel to meet all operating requirements following all established rules, regulations, practices, policies, and procedures.

This position reports to the Rail Car Maintenance Manager.

Major Duties and Responsibilities:

• Work with members of the workforce and all related vocations and departments to provide safe, reliable, and clean rail vehicles ready for daily revenue service.

• Provides supervision to departmental personnel and shops ensuring all departmental goals are accomplished; promotes and supports team culture.

• Directs, maintains, troubleshoots, and repairs all systems related to rail vehicle systems such as; propulsion, braking, HVAC, automatic train protection, doors, auxiliary power, power collection, hydraulics, trucks, car body, and all maintenance and emergency support equipment using all the necessary tools and equipment to accomplish tasks.

• Responsible for responding to rail emergencies involving significant service delays and vehicle accidents. Provides guidance and support to Rail Operation to access and retrieve LRV from the incident and restore rail service.

• Performs acceptance and pre-service testing of rail vehicles as well as multi-system tests as required.

• Conducts sessions with teams to improve the results of work, processes, and work plans.

• Develops plans for increasing department efficiency and reliability efforts by identifying and implementing process improvements.

• Discretionary ability to decide vendor/internal material and development strategy by partnering with Managers and others to evaluate, recommend and implement alternative delivery systems to maximize internal resources and leverage available finances. 

• Serves as departmental internal QA and subject matter expert resource by reviewing parts, work performance, and preventive and corrective actions. 

• Evaluates personnel performance, document performance after successful completion of required training programs, and verify the ability to operate specific equipment and perform specified duties of Rail Car Technicians.

• Researches and prepares technical and administrative reports in support of the operation. 

• Assists in resolving rail maintenance emergencies.

• Identifies and resolves workplace problems, including tardiness or absenteeism

• Schedules and directs planned maintenance as outlined by the OEM and CATS management.

• Follows and adheres to all Rail Car Maintenance standards, policies, and procedures applicable to the day-to-day operations of the rail cars and revenue service.

• Will comply with all safety regulations by CATS, APTA, OSHA, FTA, FRA, and NCDOT.

• Responsible for assigning equipment and personnel to meet all operating requirements per all established