Senior Manager, Clinical Information Systems - Main - Healthcare Tech Mgmt - Full-Time - Days

Senior Manager overseeing Medical Device Information and Integration Systems (MDIIS), CVIS, and Imaging Systems. across all service lines and business units. Includes management of the MDIIS team, and close cooperation with HTM’s other pillars, Biomedical, , and Business Operations.  Performs Duties and Responsibilities outlined in Job Duties. Reports to the Director of HTM. 

 

Strategic and Tactical Planning for MDIIS, CVIS, and Imaging:  Leads and manages HTM’s efforts in TCHHN’s MDIIS and Cybersecurity initiatives; plus coordinate with HTM’s Biomedical Manager and  Business Operations within HTM.  Across TCHHN’s enterprise this position will lead this team working with Physicians, Leadership, Clinical Managers, Users and Vendors to support TCHHN’s MDIIS.  (Formerly just Cardiology). 

 

Cybersecurity:  Manage and provide focused cybersecurity efforts on medical devices/systems to mitigate and manage risk of the Enterprise’s Medical Devices, whether they are on the network or standalone.  Will also be responsible for alert/recalls in these technologies.   

 

Assistant to the Director: Acts as Assistant Director to Director of HTM assuming responsibilities including management of the Manager, Biomedical, Imaging, and Business Operations when the Director is out or not available/scheduling conflicts.

Provides effective management for all MDIIS systems, including involvement in the selection and implementation initiatives for the Service Lines, and Departments (Business Owners).  Works closely with the administrative and physician leadership to ensure TCH maintains leadership in the application and adoption of technology in the MDIIS.  This includes all service lines.

1. Works closely with vendors to ensure system capabilities match the requirements of TCHHN.
2. Provides workflow analysis and redesign in conjunction with physicians and clinicians.
3. Maintains Project Budgets and Project Plans.
4. Coordinates and monitors all project activities, with project management team or if an internal project in HTM.
5. Provides effective and timely project updates and summaries to service line and executive management.

Overall management for HTM’s MDIIS technology for the TCHHN Enterprise.  Provides overall leadership for all tactical and strategic initiatives for these systems across the Enterprise, TCH, Liberty, and TCHP.   Provides support and strategic planning systems in these various service lines, departments, and Level II support for the Imaging and Biomedical team.  Responsible for budgeting, maintenance, technical support, end-user adoption, and incident resolution for MDIIS systems.

1. Establish methodology and technical assistance for the evaluation of potential cost-effectiveness of MDIIS. Ensures that proper legal and fiscal safeguards are in place with equipment is purchased.
2. Ensure compliance with all laws, rules, and guidelines of State, JCAHO, and other Government or Regulatory bodies.
3. Ensure MDIIS initiatives maintain compliance with HIPAA and other privacy and security regulations.
4. Manages the Cybersecurity efforts of HTM and reports all issues and initiatives or budgetary requirements to the Director, HTM
5. Maintains effective communication with departmental staff, executive leadership, and departmental directors of supported departments.
6. Ensures timely performance evaluations and maintains effective employee relations throughout the service units., repairs, test equipment and contracts for medical and mechanical equipment.

Maintains the financial (operations and capital) budget for the MDIIS systems of TCHHN.  Ensures the proper budgeting of personnel, repairs, test equipment and contracts for the MDIIS team.  And keeps Director, HTM and Business Office appraised in a timely manner. 

1. Reviews and analyzes equipment/imaging/vendor contracts.  Looking 7 to 12 months into the future for budgeting and system changes. 
2. Ensures proper resources for support/project management/integration of MDIIS systems

Maintains the technical support and employee training necessary to provide prompt and competent support of the business users (end users, management, and leadership).

1. Follows or defines the safety regulations and standards.
2. Follows policies and procedures to use HTM’s CMMS system to define policies/procedures and documentation processes as part of HTM’s CMMS. Also works with Technology Group and IT to update documentation in IT’s and as well as HTMs systems.
3. Implements and oversees consistent methods to monitor equipment downtime and repair costs across the Enterprise.
4. Analyzes in-house and outside resources is optimized to keep current information on the cost of outside resources. Evaluate MDIIS specific service agreements to maintain quality and cost-effective equipment/software support.