Product Manager III, Customer Data Platform

Position Overview 

At Fanatics Collectibles, we are seeking a Product Manager to lead the development and management of our data products. This role will be crucial in leveraging our vast database of global sports fans to create data-driven solutions across our digital sports platform. The ideal candidate will have a strong background in data product management, with expertise in building scalable data solutions that drive business value and enhance decision-making capabilities. 

 

Responsibilities 

• Lead the conceptualization, development, and ongoing enhancement of data products, including the Customer Data Platform (CDP), APIs, analytics tools, and dashboards with a focus on creating a unified view of customers across the Topps, Live, & Collect (TLC) businesses. 
• Develop and execute comprehensive product roadmaps for data initiatives, aligning with overall business objectives and leveraging cutting-edge data technologies, including AI and ML capabilities. 
• Own the governance and accuracy of customer data, deriving features and fields to create a 360-degree view of customers, including their preferences and behaviors. 
• Translate complex business requirements and stakeholder needs into clear, actionable product specifications and technical tasks for data science and engineering teams. 
• Design and implement data models and self-service tools that enable internal teams to effectively leverage the CDP data for insights, personalization, and decision-making. 
• Establish and maintain robust data governance practices, ensuring data quality, privacy, and compliance with relevant regulations. 
• Collaborate closely with cross-functional teams including TLC business units, Marketing, Sales, Customer Service, and Analytics to identify opportunities for datadriven improvements in business operations. 
• Drive the adoption of the CDP across the organization, creating documentation, training materials, and best practices for leveraging data effectively. 
• Monitor and analyze key performance indicators (KPIs) related to data products, continuously iterating and improving based on user feedback and data insights. 
• Manage and prioritize a backlog of data-related features and improvements, balancing short-term needs with long-term strategic goals. 
• Oversee the integration of AI and machine learning capabilities into the CDP for enhanced personalization, forecasting, and to enable ML models across various business functions. 

 

Qualifications 

• 5+ years of experience in product management, with at least 2 years focused on data products or platforms 
• Strong technical background with hands-on experience in SQL, Python, and cloudbased data technologies (e.g., AWS, Azure, GCP) 
• Extensive experience using self-service analytics and BI dashboarding tools (e.g., Tableau, PowerBI, Alteryx) 
• Demonstrated success in building and scaling data products that drive business value 
• Deep understanding of data modeling, ETL processes, and data integration techniques 
• Experience with various types of data products, such as analytics platforms, data warehouses, machine learning models, and business intelligence tools 
• Familiarity with AI and machine learning applications in data products 
• Strong knowledge of data privacy regulations and best practices in data governance 
• Strong analytical and problem-solving skills, with the ability to translate complex data concepts into business value 
• Excellent communication and stakeholder management skills, adept at collaborating with both technical and non-technical teams 
• Bachelor's or Master's degree in Computer Science, Data Science, Business, or a related field 
• Agile/Scrum project management experience 
• Passion for sports, collectibles, or gaming industries is a plus 

 

The salary range for this position is $144,000-$180,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

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Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our h