Director, Asset Protection Strategy and Analytics

Overview

Burlington is hiring a Director of Asset Protection Strategy and Analytics to protect company assets and reduce inventory shortage by leading the Asset Protection (AP) Strategy and Analytics team and the AP Finance team. This position will report into the VP Shortage Control.

 

The AP Strategy and Analytics team is responsible for analyzing shortage-related data and answering strategic questions regarding shortage control, merchandise protection, and profitability. This team also provides regular business reporting and ad-hoc analytics to track trends and understand what’s driving them. This person will oversee AP’s reporting and analytics databases and systems and will utilize insights from key stakeholders to create compelling dashboards and tools. This person will play a critical role in building the innovative tools, strategy, and vision for the AP Strategy and Analytics team.

 

The Director will utilize physical inventory results and other key shortage-related metrics to catalyze or fine-tune strategies to mitigate shortage risks. This person will work closely with the Senior Manager of AP Operations to develop a cohesive merchandise protection strategy to drive improvement in shortage results, and they will lead the ROI analysis for EAS tagging optimization initiatives. The Director is empowered to develop new shortage control initiatives by generating and identifying innovative ideas and strategies to protect our merchandise via emerging technologies and by staying ahead of industry trends.

 

In addition, the Director will lead the AP Finance team to evaluate, assess, and manage current and future financial needs for the entire AP organization to ensure the highest level of efficiency and effectiveness. This team is responsible for driving the development and implementation of financial systems and processes to support the growth of the AP organization. The team must be able to effectively communicate and collaborate with a variety of stakeholders, while demonstrating a strong sense of accountability and commitment to delivering results. 

 

A Day in the Life:

 

Develop strategies and drive improvement in shortage results (50%):

• Work closely with AP, Finance, and PIC colleagues to analyze physical inventory results to assess merchandise categories and/or markets with opportunities for improvement.
• Create and refine shortage risk store program strategy by analyzing and determining risk groups based on geographical information, historical shortage results, projected sales volume, etc.
• Design a store complexity model for new and existing stores to determine crime and loss risk to help predict and make sound merchandise protection and staffing decisions.
• Identify, recommend, and implement changes to current EAS standards and processes and propose EAS investments as necessary through ROI calculations and business cases.
• Create and analyze shortage by price point reporting to identify opportunities for enhanced tagging in the highest shortage classes and, conversely, the removal of tagging standards from low shortage classes to optimize both supply and labor spend.
• Offer business case writing expertise and lead the compilation and review of business case documents.

 

Design, develop, and maintain Business Intelligence database applications and analytical tools to automate, measure, analyze, and report AP-related metrics (20%):

• Deliver critical reporting and analysis of shortage control metrics, and drive improvements in shortage control processes and procedures.
• Set the standards for shortage performance through accurate measurement of metrics, timely reporting and analytics, and setting goals for expected performance.
• Lead weekly and monthly reporting on business metrics that illuminate areas of focus for the organization. This includes using compelling dashboards and tools to identify and communicate key metrics, trends, and areas of opportunity.
• Develop and continuously improve shortage-related scorecards to provide corporate and field leaders a snapshot of their current performance on shortage-related metrics compared to their goals.
• Lead ad-hoc and in-depth analysis of data and metrics to reveal insightful and actionable trends, insights, exceptions, and root causes.
• Direct and maintain coordination between AP Strategy and Analytics and IT on all tasks associated with IT-supported reports, including requirements, design, upgrades, and maintenance issues.

 

Oversee budget and forecast of operational and capital expenses for AP organization (20%):

• Orchestrate comprehensive budgeting and expense management strategies to support the financial goals