164583 Assistant Manager

Description

Job Title: Assistant Manager 

Company: Houchens Food Group (HFG)

Department: Grocery Job Status: Full Time

• FLSA Status: Non-Exempt Reports To: Store Manager
• Grade/Level: High School or Equivalent Amount of Travel Required: As needed
• Work Schedule: Positions Supervised: 
• Shift hours that best suit proper store operation needs. Meat Manager, Produce Manager, Front/End

                                                                                           Office Manager, Deli Manager, QSR Members, Shift is scheduled by store manager to include Nights, Clerks, Sales Associates, Cashiers.

weekends and overtime as needed.

About Us: At Houchens Food Group, we are committed to providing our customers with quality products and exceptional service. We believe in fostering a collaborative and empowering environment for our employees where through teamwork, our goals are achieved.

Position Overview

Assists store manager in ensuring that the store operates at the standards set forth by the company. Operates a store that provides positive earnings for the company. Directly supervise sales workers in store. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. Also directs effective safety, security and sanitation programs in compliance with company policy and procedure. Provides supportive leadership to all store employees.

Core Responsibilities:

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. 
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods. 
• Assign employees to specific duties. 
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. 
• Inventory stock and reorder when inventory drops to a specified level. 
• Keep records of purchases, sales, and requisitions. 
• Enforce safety, health, and security rules. 
• Examine products purchased for resale or received for storage to assess the condition of each product or item. 
• Recruit, interview, hire, train, evaluate personnel performance, demote, promote and terminate store employees when necessary. 
• Assure all employees know, understand and follow company policies and standards. 
• Constantly measure performance, evaluate and take corrective action. 
• Instruct staff on how to handle difficult and complicated sales. 
• Assure productivity of employees through example and leadership. 
• Achieve sales and profit objectives through example and leadership. 
• Examine merchandise to ensure that it is correctly priced, displayed and that it functions as advertised. 
• Achieve maximum productivity by planning, developing and maintaining work schedules, records of employees' work schedules, timecards and all other necessary records. 
• Organize, calculate and accurately enter daily sales information and sent to the corporate office. 
• Maintain constant up to date knowledge of local competition. 
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. 
• Control store expenses 
• Plan budgets and authorize payments and merchandise returns. 
• Provide adequate supervision to reduce loss due to theft. 
• Stay familiar with all memos. 
• Maintain and preserve company property. 
• Prevent overstocks and/or out of stocks through correct product ordering. 
• Develop favorable customer image through cleanliness, attractiveness and employee conduct by providing necessary supervision. 
• Review and monitor all scheduled shift hours. 
• Abide by all city, county, state and federal regulations. 
• Assist in all areas that need attention or assign a person to complete the task. 
• Record all sales at the time of purchase.
• Accurately record all markups, markdowns, spoilage and store use of merchandise according to company policy. 
• Verify all money from the previous day and calculate the daily deposit and sign off on office count. 
• Ensure check cashing policies are followed to company standards.
• Prepare end of the week reports accurately or ensure that they are done by trained employees. 
• Approve timecards in Paylocity, verifying all hours worked.
• See that all new employees on each shift are trained. 
• Maintain warning notices to reflect a continuous performance record of all employees. 
• Advise supervisor of any personnel situations or policy violations having a negative effect on store operations.
• Check all equipment for proper working conditions. 
• Responsible for controlling