SVP, Customer Core Sales

This role leads a team of Account Managers and frontline leaders, acting as executive advisors to ICIMS customers. The SVP drives disciplined account strategy, value-focused engagement, and connects ICIMS’ capabilities to customer business priorities and outcomes. 

Success is measured by revenue performance and the team's ability to deliver and communicate clear customer value, fostering long-term partnerships and predictable renewal and growth revenue.

ICIMS is a leading enterprise hiring platform that combines the scale and reliability of enterprise software with the transformative power of AI. Thousands of organizations across more than 200 countries and territories trust ICIMS to find and hire the people who shape their future and drive their business forward. Powered by insights from billions of hiring interactions, continuous AI innovation, and a highly extensible platform, ICIMS helps organizations turn talent acquisition into a competitive advantage. For more than 25 years, ICIMS has delivered end-to-end hiring solutions that improve recruiting efficiency, reduce costs and create exceptional candidate experiences. 

ICIMS helps solve one of the biggest challenges businesses face today: building a workforce that can adapt, scale, and perform in an increasingly competitive and unpredictable talent market. We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and automation, and connected talent experiences to help organizations improve hiring outcomes while driving measurable impact. 

Customer Growth Strategy & Value Selling:

• Develop and execute strategies for retention, expansion, and lasting customer value. 
• Standardize value selling frameworks and ensure messaging aligns with customer priorities. 
• Create actionable growth plans from account initiatives and opportunities. 

Executive Engagement:

• Enhance engagement with executive stakeholders through outcome-driven discussions. 
• Conduct Executive Business Reviews to showcase realized and future value. 
• Position ICIMS as a strategic partner by leading with insight and influencing customer thinking. 

Team Leadership:

• Coach and develop Account Managers for enterprise-level consultative sales. 
• Foster a culture of business acumen, value articulation, and executive influence. 
• Reinforce consistent sales behaviors and build enablement programs for skill development. 

Cross-Functional Coordination:

• Collaborate with Product, Customer Success, Marketing, and Revenue Operations for unified customer experiences.