Program Manager of Direct Cash Transfer Programs

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.

Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

For more information about us, visit www.larkinstreetyouth.org.

 

PROGRAM OVERVIEW:

The Trust Youth Initiative (TYI) pilot is a “Cash Plus” model that combines unconditional direct cash transfers (DCTs) with optional supportive programming and services for 24 months to support young adults ages 16 to 21 to secure safe and stable housing. The “Cash Plus” approach recognizes that young people often face both financial and non-financial constraints to long-term housing stability and thriving. 

The Prevention Demonstration Pilot also functions as a “Cash Plus” model that combines direct cash transfers (DCTs) with optional supportive programming and services for 12 months that support young adults and youth aged 16-21 in an effort to prevent the experience of homelessness. The PDP will lead a systems navigation of three major youth serving systems: Education, Juvenile Justice, and the Foster Care system. 

Both the cash amounts and supportive programming will be delivered in coordination with Up Together, a national nonprofit that will deliver the cash payments to participants, and Larkin Street will help coordinate recruitment and deliver supportive programming and services to DCT participants. The supportive programming will include key components such as goal-based planning and budgeting, housing navigation, financial coaching, peer support, coaching, and provision of or connections to other services and opportunities (e.g., mental health counseling, education or career development opportunities). 

Program implementation will follow a model co-designed by national and local partners, including young people with lived expertise of homelessness, and will involve an implementation manual and training to support implementation quality and fidelity.

WHAT YOU'LL DO:

The Program Manager’s primary responsibility will be to coordinate, support, and ensure high quality implementation of the program, especially the optional supportive programming and services. The Program Manager will also serve as an additional representative in collaboration and learning with key stakeholders and departments to the Senior Director of Impact and other programmatic support roles in the agency. The Program Manager will also adapt services to and inform changes to the implementation model and manual over time in response to client feedback, evaluation findings and practice-based lessons about how best to respond to participants’ needs.

The Program Manager will work on a day-to-day basis and provide supervision to a Program Coordinator of the Prevention Demonstration Pilot and a Program Coordinator to the future iterations to the Trust Youth Initiative. Both Program Coordinators will provide direct support to participants in their receipt of cash and deliver optional supportive programming to clients as they navigate housing, health and wellness, education and employment outcomes. The Program Manager will play an essential role in ensuring strategies support client outcomes to the greatest extent and will receive support in strategy, partnership, and implementation from the Senior Director of Impact and Director of Research & Evaluation.

This is a full-time position, eligible for full benefits.

Your responsibilities:

PROGRAM OVERSIGHT AND IMPLEMENTATION:

• Manage all phases of the PDP program, ensuring that 25 youth are enrolled by August 2026 and supported through September 2027.
• Manage all phases of future DCT programming with anticipated launch of 1 additional program in early 2026
• Direct the adaptation and development of all program policies, procedures and continuously fine-tune the DCT pilot programs with the inclusion of key stakeholders.
• Oversee recruitment and referral coordin