Software Engineer - Commerce Platform Billing Pipeline

See yourself at Twilio

Join the team as Twilio’s next Software Engineer within Commerce Platform Billing Pipeline

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position will be part of a team of talented engineers within our Commerce Platform Billing Pipeline who build services and products that operate at a massive scale. This platform is central to Twilio’s core business and is responsible for services to process all billing events and provide financial services for the company. The team is working toward building a platform for the future that hides the complexity that comes from complex, distributed financial systems. 

The successful candidate will design, build, and operate core platform services that help transition our platform to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexity.

This position is needed to build high-quality, innovative and fully performing software that complies with coding standards and technical design. This is to build and integrate services that continuously improve our ability to provide products to customers while simultaneously delivering industry leading availability. We do this by leveraging technologies that include AWS cloud infrastructure and APIs, Apache Kafka, Rest APIs(OpenAPI compliance), while also building our own services or contributing to open source projects. 

Responsibilities

In this role, you’ll:

• Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform.
• Design, implement, and operate both new features on our current services as well as new services that will be built from scratch.
• Leverage your excellent communication and written skills to articulate the "why" of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact.
• Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools.
• Execute full software development life cycle (SDLC).
• Develop flowcharts and documentation to identify solutions.
• Write well-designed, testable code.
• Document and maintain software functionality.
• Troubleshoot, debug and upgrade existing systems.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

As a Commerce Platform engineer, you will design and build core platform services, REST APIs and take part in transitioning our platform to next generation architecture. We run on AWS cloud infrastructure and use AWS cloud data store, messaging services SNS, SQS, Aurora RDS etc. 

• 5+ years of work experience building highly scalable products.
• 3+ years of programming experience in Java/Microservices writing clean code.
• 1 + years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• Expert level knowledge in Object Oriented programming with a successful track record.
• Experience working with stakeholders at all levels - be able to dive into nuts-and-bolts of how things work as needed. 
• Experience mentoring engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.
• Experience building scalable software including distributed systems infrastructure, business logic for APIs or tooling to help debug mission critical applications.
• Excellent experience debugging production infrastructure and services.
• Experience with Linux and Kubernetes.
• Own and le